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Client Relations

1,407 published works

  1. Legal Evolution

    “The State of Technology in the Law,” Mark Chandler speech from January 2007 (035)

    By Bill Henderson

    On the occasion of his Lifetime Achievement Award, Legal Evolution is pleased to republish Mark Chandler's 2007 speech, "The State of Technology in the Law." This speech arguably marks the beginning of…

  2. Law Practice Tips

    Two Things Your Law Firm Should Be Producing: Great Solutions and Happy Clients

    By Jim Calloway

    If there is a single sentence summing up what every law firm of any size should be focusing on today, I'll nominate this one. A law firm today should be…

  3. Cordell Parvin Blog

    Why Business Development (BD) Doesn’t Work

    By Cordell Parvin

    Put simply business development doesn't work because it is focused on what is in it for the law firm or the lawyer rather than what is in it for the…

  4. Cordell Parvin Blog

    My Best Clients Became My Best Friends: Are Yours?

    By Cordell Parvin

    My best clients always became my best friends and vice versa. I have vacationed with them, gone to sporting events with them, visited them, gone to their children's weddings and…

  5. The Social Media Butterfly

    How to Adopt a Client-Centric Mindset at Your Law Firm – 4 Client-Focused Takeaways From #LMASE17

    By Stefanie M. Marrone

    At the heart of this year’s Legal Marketing Association's 2017 Southeast Conference was the importance of integrating the voice of the client in all marketing and business development efforts. The message: firms that…

  6. Business of Law

    Joshua Kubicki, of Seyfarth Shaw LLP, Discusses the Client Journey

    By Isabelle Minasian

    Chief Strategy Officer at Seyfarth Shaw LLP, Josh Kubicki speaking at #ClioCloud9 on 'The Importance of the Client Journey.' Josh urges firms and lawyers to provide a better customer experience.…

  7. Business of Law

    Kevin O’Keefe, CEO of LexBlog, on Building Relationships and Your Brand

    By Isabelle Minasian

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  8. Marketing Brain Fodder

    How To Deliver Value To Your Network — Even In Uncertain Times

    By Eric Fletcher

    I was struck by the idea shared by David Ackert on his blog last week, and I highly recommend you check it out if you haven’t already. We spend considerable time and…

  9. Cordell Parvin Blog

    Relationship Building: One Key Ingredient

    By Cordell Parvin

    How many times has a more senior lawyer told you that client development is about building relationships? I heard that throughout my career and likely you have also.  Maya Angelou summed…

  10. The Labor Dish

    Do you have what it takes to be a great lawyer?

    By Amanda Fang, Alix Tearney, Lucas Vieira

    Today’s authors are summer college interns from DLA Piper’s Chicago office.   Being good at anything is no easy feat. Becoming great is even harder. But, as we submit applications to…