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Client Relations

1,407 published works

  1. Pam Woldow's At the Intersection

    Curing Communication Babel, Part II

    By Pam Woldow & Doug Richardson

    An Only Slightly Disguised True Story   Legal Department Head of Litigation: “Sam, I swear I’m about to kill you guys, or at least fire you. You keep sending us…

  2. Legal Profession Blog

    The Wrath Of God And A Lawyer

    By Michael Frisch

    An attorney who, among other things, harassed his former clients in his effort to collect fees has been suspended for 90 days by the Minnesota Supreme Court.The court quoted one…

  3. Timely disclosure

    NI 31-103 Amendments – Client Relationship Model Phase 2 (CRM2)

    By Garth Foster

    The OSC recently issued an e-mail blast to registrants advising them of certain CSA relief expected from the CRM2 requirements coming into effect later this year and in 2016.  The…

  4. Zen and the Art of Legal Networking

    Client Expectations in Today’s Marketplace – A Recap

    By Lindsay Griffiths

    On the second day of the LMA conference, I kept the client-related momentum going by heading straight into "Client Expectations in Today's Marketplace" after the GC Panel. Presenting in the…

  5. Zen and the Art of Legal Networking

    How We Buy What You Sell – and How That’s Changing – A Recap

    By Lindsay Griffiths

    I'm still recovering from the whirlwind that was #LMA15 - it's always a festival of education, networking, mentorship, relationship-building, thought leadership, and having amazing, thought-provoking conversations about our industry and…

  6. Zen and the Art of Legal Networking

    Firm of the Month – Gadens Lawyers, Australia!

    By Lindsay Griffiths

    I am happy to announce our firm of the month, Gadens Lawyers, our member from Australia!    April/May 2015 ILN Firm of the Month - Gadens, Australia! The ILN is proud to…

  7. Amazing Firms, Amazing Practices

    Client Relationships, Firm Strategy, and Lawyers and Retirement: New Issue of EIC

    By Gerry Riskin

    The April, 2015 issue of Edge International Communique is now available online. Check out feature articles by three of my Edge International colleagues: - David Cruickshank talks about improving client…

  8. The Rainmaker Blog

    Tax Day Freebie: How to Develop Zealot Clients From Hello! Webinar

    By Stephen Fairley

    Developing “zealot” clients – those who won’t be pried from your firm for love and money and who are the first to refer your services to others – begins at…

  9. Business of Law

    LMA 15 Social Recap: Client Expectation’s in Today’s Marketplace

    By Zosha Millman

    We're here to serve—just tell us how! Wicker Park Group's Laura Meherg and Nathaniel Slavin interview hundreds of clients per year on what law firms can do better and what is…

  10. Illinois Workers Compensation Law Blog

    “So fire me.” Wait, what???

    By Mike Helfand

    There isn't much worse in the legal field than an older, disgruntled attorney who hates his life and job and is only still working as an attorney because he (usually)…