Topic
Client Relations
1,407 published works
Cordell Parvin Blog
How your client service is measured
As you likely know, I fly a lot for business. I have spent a lot of time on planes and in airports throughout my career. I have been on airplanes…
Pam Woldow's At the Intersection
Lawyer Assessment and Client Development – An Emerging Trend
By Pam Woldow & Doug Richardson
As part of an innovative individual business development coaching program for a group of its high-potential partners, a forward-looking global law firm was persuaded to include a battery of personality…
Legal Ease Blog
Tips for Managing Client Expectations
By Allison Johs
Too often, problems arise in the attorney-client relationship due to a failure of expectations. Even where excellent client service is provided, the failure to meet expectations - even unrealistic ones…
Legal Ease Blog
Tips for Managing Client Expectations
Too often, problems arise in the attorney-client relationship due to a failure of expectations. Even where excellent client service is provided, the failure to meet expectations - even unrealistic ones…
The Rainmaker Blog
Learn to Avoid 10 Mistakes That Could Cripple Your Practice
There are more than 1.2 million attorneys in the United States, and many continue to struggle to create a financially successful practice. Why? Through our work with over 10,000 attorneys…
The Rainmaker Blog
3 Steps to Building Lasting Client Relationships
The explosion of social media marketing has enabled law firms of all sizes to create more targeted and regular communications than ever with clients and prospects. While some firms have mastered…
Cordell Parvin Blog
Don’t just say: “Thank you”
Saying "thank you" is one of the most powerful client development tools in your tool kit. When you do it in an authentic and meaningful way, the person you have…
Marketing Brain Fodder
No Shortcut To Business Development Relationships
Maybe we are predisposed to look for shortcuts. But when it comes to the relationships at the heart of business development, promises of silver bullets and quick fixes are fools…
Legal Marketing Blog
Legal Business Development: The Journey
By Paula Black
Most lawyers I know want to visualize the outcome before they begin something. It's how you were trained. Look for perfection. Be certain... be right. These are admirable qualities when…
Cordell Parvin Blog
Photographs and Memories: I will share some with you
I wonder how many of you have ever heard of Jim Croce and his love song: Photographs and Memories. Nancy and I loved Jim Croce and his music. http://www.youtube.com/watch?v=BQh0KWfICpQ Recently…