Topic
Client Service
1,425 published works
Legal Profession Blog
Over Half A Century
An discipline-free record in 54 years of practice did not save an attorney from the imposition of a 30-day suspension by the Ontario Law Society Tribunal Hearing Division Specifically, we found…
Xakia Technologies Blog
No Intake Process? How to Start in <1 Hour
By Jodie Baker
<img src="https://www.xakiatech.com/hubfs/2606207_BlogImages_5_060125.png" alt="No Intake Process? How to Start in If your intake process is broken, scattered, causing you wasted hours … or all three, then you are likely trying to…
Case Status Blog
Case Status Partners with PracticePanther to Deliver Industry-Leading Client Engagement for Law Firms
By Betsy Kinney
Charleston, S.C., June 5, 2025 – Case Status – the leading client engagement platform for law firms – now integrates with law practice management software PracticePanther to deliver best-in-class client…
Smokeball Blog
Leveraging Online Legal Client Intake Forms for a Smooth Experience with Your Law Firm – Smokeball
By Publisher
Explore how Online Client Intake Forms can benefit law firms across various states and practice areas—including Personal Injury, Family Law, Litigation, Estate Planning, Business & Employment Law, and Real Estate.
Canadian Lawyer Mag
Neinstein’s award-winning approach to client care, culture and legal innovation
Lawmatics Blog
Deep Dive Recap: Get Paid During Intake
Chasing down payments? Not exactly the dream when you started your law firm. Whether it’s prospects who never paid their consultation fee or leads dragging their feet on a retainer,…
Scalable Law Blog
How I’m Using AI in 2025 to Revolutionise Law Firm Marketing and Elevate Client Experience
If you’d told me a few years ago that artificial intelligence (AI) would become one of the most valuable members of my marketing and client experience team, I probably would’ve…
The Attorney Marketing Center
How to get more (and better) testimonials and reviews
By David Ward
Other than a referral, there’s nothing more persuasive to a prospective client than testimonials and positive reviews. The words of other clients speaking about the great results you got for…
Case Status Blog
New & Next: Inside CX Innovation at Case Status | April 2025
By Betsy Kinney
We’re back with another round of updates designed to help firms stay agile, connected, and focused on what matters most—client experience. From deeper integrations to smarter feedback tools, here’s what’s…
Case Status Blog
Rethinking Client Engagement for Immigration Firms
By Betsy Kinney
What if your immigration clients could get real-time case updates, securely message your team, and understand the full legal process—without ever calling or emailing your office?In today’s immigration landscape, that's…