Topic
Client Service
1,425 published works
Actionstep Blog
The Domino Effect: Why Great Client Service Starts with Great Money Management
In 1748 Benjamin Franklin wrote an essay that contained the phrase “Time is Money”. Hundreds of years later his words are still true. No matter the nature of the business,…
Harrington Communications Blog
Feeling Stuck?
If you’d like to receive more content like this, join 5,000+ other lawyers and legal marketers who subscribe to my Legal Growth email newsletter here. This one is for the…
Lawmatics Blog
Webinar Recap: 7 Surefire Ways to Increase the Lifetime Value of Your Clients
It’s not just about landing the client — it’s about what happens next. For most law firms, the biggest growth opportunities aren’t in getting more leads, but in doing more…
The Social Media Butterfly
How Experienced Lawyers Can Build a Book of Business After Transitioning to a Law Firm
So you just joined a law firm after a long and successful career in the public sector or in-house. Maybe you were a general counsel, a senior government official or…
Lawmatics Blog
Deep Dive Recap: How to Build Automations That Win Clients
Running a law firm means managing a lot of moving parts — from new inquiries and consultations to signed agreements and onboarding, let alone billable work. The more your pipeline…
Case Status Blog
March Product Update & Sneak Peek
By Leah Maggin
Spring is in the air, and so is innovation. As we roll into April, let’s take a look back at what we launched in March—and give you a sneak peek…
Lawmatics Blog
Introducing MMS Messaging: Collect Client Images Faster and Easier
By Devon Roth
When a client needs to send over a copy of their ID or an accident photo, they’re not looking for a complicated process. They don’t want to log into a…
The Social Media Butterfly
Mastering the Art of the Follow-Up: How to Stay Top of Mind Without the Hard Sell
Following up with a prospective business client can feel like walking a fine line. You don’t want to be pushy, but you also don’t want to let a valuable opportunity…
Smokeball Blog
Boost Estate Planning Firm Efficiency and Client Retention Using Data – Smokeball
By Publisher
By leveraging key legal metrics and implementing strategic tactics, estate planning law firms can achieve operational efficiency and enhance client retention. Embracing and integrating legal software effectively is crucial for…
Smokeball Blog
Law Firms Can Have Their Cake and Eat It, Too: Growth as a Client Centric Firm – Smokeball
By Publisher
Discover how law firms can enhance their client experience using client-centric legal software, leading to happier clients, more referrals, better reviews, and increased revenue