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Client Service

1,425 published works

  1. CosmoLex Blog

    The Power of Advanced CRM Features for Your Law Firm

    By Erica Birstler

    The last thing your firm would ever call itself, or advertise itself as, is basic.  But are the tools you use to manage client relationships stuck in basic mode?   Your…

  2. Lawmatics Blog

    Webinar Recap: 5 Ways Lawmatics Helped Me Build a Thriving Practice and Regain My Freedom

    By Patrick Grieve

    Every attorney starts with big dreams — freedom, flexibility, and success. But without the right systems, those ambitions can quickly get buried under paperwork, client management, and long hours. The…

  3. H & E Blog

    Episode 275: The ROI of Client Care

    By Molly McGrath

    In this episode, Molly explores the pivotal role of Client Success Coordinators (CSCs) in law firms and how they can be leveraged to not only manage client relationships but also…

  4. Law Firm Editorial Service Blog

    Five ways thought leadership is a buyer’s remorse elimination tool

    By Wayne Pollock

    Thought leadership can help assure your clients that your law firm was—and still is—the right choice. I often say that thought leadership is a Swiss Army Knife. It can provide…

  5. Fretzin Blog

    The Power of Professional Headshots: Boosting Trust and Growing Your Practice

    By Steve Fretzin

    By Steve Fretzin & Andrew Michaels The Power of Professional Headshots: Boosting Trust and Growing Your Practice When it comes to presenting yourself as a professional, few things are as…

  6. Fretzin Blog

    Exceptional Client Service for Successful Law Firms

    By Steve Fretzin

    By Steve Fretzin & Audrey Rubin Exceptional Client Service for Successful Law Firms The legal profession is often slow to change, but when it comes to client service, there’s no…

  7. Cordell Parvin Blog

    26 Top Client Development Tips for Now and 2025

    By Cordell Parvin

    Create a yearly Business Plan-If you need a template for a business plan just ask me. Breakdown Your Plan-Create 90 days or monthly goals (actions). Plan and Schedule Client Development…

  8. Tabs3 Blog

    Four Strategies to Increase Client Engagement

    By Zoe Gengenbach

    Maintaining a strong connection with your current clients is crucial in the legal industry. Approximately one in five legal clients left their previous firm because they were too slow to…

  9. The Attorney Marketing Center

    Do you have a client loyalty program?

    By David Ward

    Besides doing good work and treating clients well, do you do anything to incentivize your clients to continue hiring you?   You should.  Yeah, I know, it’s a touchy subject. You…

  10. ABC Legal Blog

    ABC Legal Optimizes Support

    By AJ Peterson

    At ABC Legal, we deliver exceptional experiences, not just documents. This week, dive into how ABC Legal optimizes service of process with a robust support system tailored to ensure your…