Topic
Client Service
1,425 published works
Cordell Parvin Blog
Client Development Coaching: I Can Help You Jumpstart Your 2025 Efforts
As many of you know, I left my law practice after my very best year in 2004. From 2005 until COVID I coached close to 2000 lawyers in the United…
Fretzin Blog
Stuart Baum: The Power of Listening, Storytelling, and Good Habits in Law Practice
In this episode, Steve Fretzin and Stuart Baum discuss: Developing positive habits for personal and professional success Overcoming bad habits that hinder productivity and growth The importance of accountability and…
CosmoLex Blog
Keeping Clients Happy: Digital Tools for Long-Term Retention
Client retention is an essential aspect of running a legal practice. Think of it like this: Your firm has no problem bringing clients in, but it needs help keeping them.…
The Attorney Marketing Center
How to be the top lawyer in your niche
By David Ward
The top lawyers are different. Not necessarily smarter or more accomplished, they do things differently. The key is their mindset about serving their clients better than any other lawyer could…
Woven Legal Blog
Black Friday Bonanza: 5 Ways to Attract Clients During the Holiday Season
By Patti Cotter
As the holiday season approaches and the excitement of Black Friday fills the air, it’s not just shoppers who can benefit from the seasonal buzz. Attorneys, too, can leverage this…
The Attorney Marketing Center
A simple way to start using email marketing
By David Ward
You know a lot of people who could hire you (or hire you again), share your content, or send you referrals. You have their email address and would like to…
2Civility Blog
Phone Calls Ignored, Emails Unanswered: Fixing the First Impression Problem for Law Firms
The legal technology company Clio once again played “secret shopper” for its 2024 Clio Legal Trends Report. And once again, it reported dismal results on how law firms are doing on…
PracticePanther Blog
How to Create an Effective Law Firm Client Intake Form
Managing legal client intake can be a balancing act for many attorneys. Ask too much, and clients may abandon the form halfway through; ask too little, and you end up…
Legal Marketing Blog
5 Ways to Provide an Excellent Client Experience
By John Hinson
Nearly every business claims to provide great client service—maybe even you make that claim (though most consumers don't rate law firms particularly high on that scale). However, the ability to…
Fretzin Blog
Eido Walny: Building a Winning Business with Commitment, Communication, and Client Experience Success
In this episode, Steve Fretzin and Eido Walny discuss: Entrepreneurial mindset in law Balancing personal and professional life Client experience and relationship management Mentorship and professional growth Key Takeaways:…