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Client Service

1,425 published works

  1. TimeSolv Blog

    5 Ways a Legal CRM Transforms Your Practice’s Client Intake Process

    By Raza Hasan

    Client intake is the foundation of a great attorney-client relationship, but many law firms struggle with inefficiencies in this process. From tracking leads to onboarding new clients, traditional methods result…

  2. My Case Blog

    MyCase + Unbundled Attorney: Grow Your Firm’s Client Base With Quality Leads

    By M.E. Hammond

    Manually vetting referrals and managing client intake doesn’t just consume valuable time and resources—it also limits your firm’s growth potential. To address these challenges, MyCase has partnered with Unbundled Attorney…

  3. H & E Blog

    Client Relationship Strategies for Thriving Law Firms

    By Molly McGrath

    I see it time and time again: the firms that genuinely invest in their client relationships not only keep their clients but also build loyalty and trust that leads to…

  4. Case Status Blog

    Engage, Measure, Act: Your Guide To Driving A Stronger Law Firm

    By Melissa Breen

    I have had the pleasure of working in the legal technology space now for several years and am passionate about what we do at Case Status. I know there are…

  5. Real Lawyers Have Blogs

    Traits of Successful Rainmakers Mirror Those of Effective Legal Bloggers

    By Kevin O'Keefe

    I was struck reading a piece by veteran marketing consultant and previous major law firm CMO, Deborah Farone identifying the traits of a successful law firm rainmaker.  The traits Farone…

  6. The Suite Spot

    Litigation Firms Can Minimize Client Churn with Clear Expense Dashboards

    By Sarah Gardiner

    Unexpected legal costs can be a dealbreaker for clients. For litigation firms, maintaining transparency around expenses is necessary for earning and keeping client trust. Without clear communication about costs, clients…

  7. Fretzin Blog

    Tim Semelroth: Turning Connections and Specialization Into a Thriving Law Practice

    By Steve Fretzin

    In this episode, Steve Fretzin and Tim Semelroth discuss: Scaling a law firm effectively while maintaining quality and culture The importance of consistent client engagement to foster trust and loyalty…

  8. Harrington Communications Blog

    Want to Build Your Practice in 2025? Focus on Client Service

    By Jay Harrington

    If you’d like to receive more content like this, join 5,000+ other lawyers and legal marketers who subscribe to my Legal Growth email newsletter here. Here's a truth that many…

  9. Horizons

    How investment bankers can exceed rising client expectations

    By Colin McKee

    In the investment banking industry, client expectations are higher than ever, and bankers are struggling to keep up. While deal activity is strong, the traditional banking model — centered primarily…

  10. The Social Media Butterfly

    How to Write LinkedIn Company Posts That Clients Actually Want to Read

    By Stefanie M. Marrone

    Here’s how to rethink your approach to managing your LinkedIn company page and transform your LinkedIn posts into content that stands out, builds connections and drives the outcomes you want.