Topic
Client Service
1,425 published works
H & E Blog
Client Services: Your Guide to Top-Notch Support
By Ria Berja
Client services are the unsung heroes of any successful law firm. They are the bridge between complex legal matters and the clients who need them. By providing exceptional support, client…
LawVision Blog
10 Years Later: It’s Still Minders Over Matters
What difference does a decade make? In the legal industry, which has often been voted ‘Most Resistant to Change,’ a lot and not much all at once. Ten years ago…
Legal Profession Blog
Life Support
The Ontario Law Society Tribunal Hearing Division found misconduct and ordered a hearing on sanction.The attorney came to Canada from Romania in 2006 From her testimony it is apparent that the…
Legal Marketing Blog
How to Create Loyal Law Firm Clients
By John Hinson
Don't roll your eyes. Law firm clients can be loyal. And maybe if you're a criminal defense or family lawyer, having loyal, returning clients might look weird on paper, but…
LawVision Blog
How to Choose the Target, and Then Hit It!
By Steven Bell
It’s a longstanding tradition in the legal business: Clients complain about law firms on subjects such as price, deficient client service, slow response times, and unacceptable outcomes. Meanwhile, lawyers grouse…
Israel Global Gateway
DLA Piper recognized as a top law firm for client service in BTI Client Service A-Team 2024 report
By Yael Bailey
DLA Piper is proud to have received the second-highest ranking for law firm client service in the BTI Client Service A-Team 2024 report, which identifies law firms providing exceptional service based on…
Texas Bar Blog
Sponsored Content: 3 Strategies to Create a Referral-Worthy Client Experience
By Mary Elizabeth Hammond, Senior Content Writer, LawPay
More than half of surveyed lawyers say acquiring new clients is their biggest challenge. Retaining them can also be difficult in today’s fast-paced legal landscape. Fortunately, there are simple ways…
Grow Law
Best Client Intake Software for Law Firms in 2024
By Sasha Berson
Client intake is usually your client's first impression of your practice—it sets the tone for the entire relationship. If it goes wrong or is unnecessarily complicated, you may be starting…
H & E Blog
Top Reasons Law Firms Lose Business & How to Win Them Over (2024)
Have you ever felt like potential clients just don’t understand what you do and WHY you’re the best at what you do? You provide a valuable service, yet people walk…
Lawyer Business Advantage Blog
Seamless Client Intakes with Eric Proos
By Alay Yajnik
In this episode, Alay and Eric discuss: Putting in the time to learn the craft. A frictionless approach to the client journey. Developing functional workflows. Defining roles and responsibilities with…