Topic
Client Service
1,425 published works
The Social Media Butterfly
How Lawyers Can Master The Art of Seeking Work From Friends and Social Circles
For lawyers, the pursuit for new clients and work opportunities often leads to leveraging one’s personal network. However, raising the subject of work with friends and within their social circles…
Reinventing Professionals
Embracing Consultative eDiscovery to Empower Client Service
By Ari Kaplan
I spoke with Jamie Berry, the President of Evolver Legal Services, an e-discovery and litigation support services company. We discussed how client service has changed with the emergence of generative…
LEX Reception Blog
How Can LEX Help You Increase Your Client Retention?
Maintaining a strong client base is critical for lawyers looking to succeed in the legal industry. With customer experience now more important than ever, it’s no longer just about winning...…
The Social Media Butterfly
Six Ways to Create More Memorable Client Pitches
Crafting client pitches and proposals is an integral part of the business development process for lawyers to stand out in a competitive industry. Strong client pitches and proposals effectively communicate…
The Social Media Butterfly
Mastering the Art of Client Relations: A Comprehensive Guide for Lawyers to Create Stronger Relationships
In the legal industry, where competition is fierce and clients have numerous options for outside counsel, establishing and maintaining a long-lasting relationship with clients is paramount. This not only sets…
InfoTrack Twenty
Outdated practices in the legal industry that hamper client service
Did you know that when it comes to client satisfaction, your technological expertise has a stronger impact than your legal prowess? That’s right. Your technological competence has a bigger impact…
Kirk Stange on Law
The no-money excuse in initial consultations
In initial consultations, some potential clients may claim that they do not have the funds to hire you. It could be that the potential client paid a consultation fee to…
Smokeball Blog
Meeting Legal Client Expectations Should Be Easy, Right?
By Publisher
In today's fast-paced legal landscape, meeting client expectations is paramount for any law firm. It's time for law firms to embrace the concept of the "Easy Button" in their practices.
Clio Blog
Clio Features that Will Make Clients Fall in Love With You
By Derek Bolen
In the world of law, love may not be the first word that comes to mind, but providing an exceptional client experience can help win the trust of the clients…
LawVision Blog
How to Install a Sales Process at Your Firm
By Steven Bell
If your firm has a client, it has a sales process. After all, somehow, a buyer of legal services became aware of your firm and expressed interest. When a specific…