Topic
Client Service
1,425 published works
LawVision Blog
Building Long-Lasting Client Relationships
Driving client engagement is important. With demand for services remaining almost flat, firms are grabbing share of wallet from one another. Not sure what to ask clients? How to build…
Law Practice Tips
Providing Exceptional Customer Service
By Jim Calloway
Years ago, I put together a presentation called “The Client-Centered Law Practice.” It focused on the irony that while law firms focused on serving clients and appropriately addressing their legal…
The Attorney Marketing Center
Talk less
By David Ward
All of the marketing and advertising you do is merely a prequel to having a conversation with a prospective client. During that conversation, they want to know what you think…
Texas Bar Blog
Sponsored Content: 4 Strategies to Create a Referral-Worthy Client Experience
By Morgan Martinez, Senior Content Manager, LawPay
Law firms rely on clients for revenue, but acquiring and retaining them is a major challenge. In this article, we provide straightforward strategies to enhance the client experience, attract more…
Legal Consulting Pro Blog
Client Portals and Self-Service Legal Billing: Enhancing the Client Experience
By Muskan Jha
Legal Consulting Pro Legal Consulting Pro - The World's Consulting Marketplace With the modernization of the legal industry, legal billing is rapidly changing. Traditionally, there was just a single method…
InfoTrack Twenty
How your back office technology affects your client experience
You put a lot of effort into making sure your clients have a good experience with your firm, right? From your intake process to the way you handle cases, you…
The Social Media Butterfly
Maximize Your Impact: The Daily LinkedIn Client Development and Networking Strategy
LinkedIn, the undisputed titan of professional networking, has an astounding 900 million users globally, with a remarkable 80% being key decision makers in their respective businesses. This staggering statistic positions…
The Attorney Marketing Center
The fortune is in the follow-up
By David Ward
In marketing, many lawyers prioritize getting new leads and attracting new prospects when they should prioritize following-up with the ones they already have. Anyone who expressed interest is far more…
SpotDraft Blog
Streamlining Legal Processes: Advice from 7 GCs and Heads of Legal
By SpotDraft
The best-kept secret of the highest performing legal teams is learning how to efficiently streamline legal processes. Here are some tips from experts.
Xakia Technologies Blog
Legal Intake: Your Secret Weapon for Onboarding and Retention
By Jodie Baker
If you’re among the Legal Departments that plan to add new lawyers or professional staff in 2024, take heed: Simply adding bodies to your team will not help alleviate work…