Topic
Client Service
1,427 published works
Bartlesville Law Blog
Telling clients when they're wrong
By Kyle Persaud
My fellow attorney Josh Gerben, has just written an excellent post on Linkedin. Click here to check it out: https://www.linkedin.com/feed/update/urn:li:share:6947930546169663489?utm_source=linkedin_share&utm_medium=member_desktop_share&utm_content=post Mr. Gerben's main point is that often, he has to…
My Case Blog
Take the Lead (Part I): How to Build a Modern Law Firm Intake System
The COVID-19 pandemic restrictions were like a figurative asteroid that violently crashed through the shared expectations of lawyers around client intake—in much the same way that a literal, giant asteroid…
Jaffe Blog
Experience is Everything — Why Focusing on Client Experience is Critical and How to Get Started
By asingles
You have probably heard countless stories about how the pandemic has forever changed the legal sector. From remote and hybrid working environments to desperately needed technology and security upgrades, things…
Lawyerist
Improve Client Experience with LawPay Custom Payment Pages and Links
By Sponsor
You work hard and do good work for your clients. You present a professional front and provide a great client experience from start to finish. Likely, this includes customizing your…
Legal Talk Network
From Consult to Client: Steps to Increasing Law Firm Conversions
By Paige Locke
Too often, law firms underestimate the importance of consultations. Too many firms look to increase their marketing and advertising spend, long before they take a hard look at the conversion…
Legal Evolution
Design thinking versus legal design: what’s the difference? (306)
Some history, some terminology, and finally, some practice tips. Q. In recent years, design thinking has become more popular in legal, partially as a buzzword but also, in some quarters,…
The Attorney Marketing Center
What if your clients have no more work for you?
By David Ward
What would you do if you woke up tomorrow, looked at your client list, and realized it’s shrinking? You have fewer cases and clients than last year. You’re signing up…
Cogneesol Blog
Legal Technology Helps in Improving the Client Experience (Infographic)
By Ritu Kaushal
The legal sector has been quite reluctant to change, especially in terms of embracing technology. However, in the modern business world, law firms are not missing out on any opportunity…
Lawyerist
Lawyerist Speaks: Abby Connect Client Experience
By Lawyerist
Improving Your Law Firm’s Client Experience with Stephanie Everett Recently, our very own Stephanie Everett joined the team at Abby Connect for a webinar on how law firms can improve…
Lawyerist
Automate Your Intake with LEX Reception Integrations
By Sponsor
LEX Reception is a virtual receptionist service specifically designed for lawyers. They are available 24/7/365, have bilingual services, and can make outbound calls on your behalf. What sets them apart…