Topic
Client Service
1,427 published works
Cordell Parvin Blog
Client Development Coaching: What and Why
What is client development coaching? It is a program designed to help lawyers succeed in their efforts to attract, retain and expand relationships with clients. Why does it work? Do…
Lawyer Business Advantage Blog
Blog-based Marketing with Kevin Brodehl
By Alay Yajnik
In this episode, Alay Yajnik and Kevin Brodehl, partner at Patton Sullivan Brodehl, discuss how Kevin is using his two blogs, Money and Dirt and the LLC Jungle, to attract…
The Attorney Marketing Center
4 lists that can grow your practice
By David Ward
You want new clients. You want everyone you know to refer clients to you, send traffic to your website, and promote your content and events. You want introductions to centers…
Cordell Parvin Blog
9 Client Service and Cross-Selling Skills You Need to Learn
Your clients may have no idea whether or not you are a great lawyer, but they can easily ascertain whether or not you are focused on client service. I have…
My Shingle
FREE 90 Minute Client Triage Clinic
As we head into 2021, there’s a whole new crop of new law firms that have been launched. I wanted to offer a program to help new firms, or firms…
LawSites
Client Service Awards Honor 474 Lawyers – But Just One CIO
By Bob Ambrogi
For the 19th year, BTI Consulting Group has announced its honorees as BTI Client Service All-Stars for 2020, 475 law firm professionals chosen by corporate clients to be recognized for…
CloudLex Blog
Build an Efficient Legal Client Intake Process With Workflows
By CloudLex
Plaintiffs come to you during their worst time, a moment of crisis, and you, as a personal injury lawyer, need to be able to provide simple, secure, and timely services.
Horizons
Keeping Cool and Remain in Compliance, Part One: Establishing Roles and Model Processes for Client Matter Management
A few years ago, Intapp Risk Consulting was assessing an international law firm’s new-business inception program. When consultants asked a billing partner representing a U.S. bank how he handled his…
Lawyerist
Automate Your Client Experience and Workflow with Actionstep
By Lawyerist
As a client-focused business, many attorneys only earn based on billable hours. Your day-to-day as a lawyer may include talking with clients, client intake, billing, collection, practice management tasks, and…
Lawyerist
Automate Your Client Experience and Workflow with Actionstep
By Lawyerist
As a client-focused business, many attorneys only earn based on billable hours. Your day-to-day as a lawyer may include talking with clients, client intake, billing, collection, practice management tasks, and…