Topic
Client Service
1,427 published works
Horizons
Leveraging data analytics to stem client attrition
**The below article was originally published via The Legal Executive Institute.** During the opening remarks at the 27th Annual Marketing Partner Forum, a live poll showed that the 2020 trend within the legal…
Cordell Parvin Blog
A Coaching Session with Cordell: What Community Service Activity
A young associate asked: Which extracurricular / community activities would be the most beneficial in my overall client development and how such activities can lead to client development (specific examples…
Elder Law Issues
Your First Visit to Our Office? Please Relax
Is this your first visit to our office? Relax. We’re looking forward to meeting you. We mean that — we want to get to know you. What are your interests,…
Lawyerist
Effective Client Testimonials for Lawyer Marketing
Client testimonials have become a hot topic for lawyers as they embrace marketing and business development, build websites and participate in social media. Some social media platforms, like LinkedIn, have…
Conroy Creative Counsel Twenty
Podcast: Unbillable Hour – Insight, Intake, Discovery: Making Less Equal More
By Karin Conroy
Many attorneys’ marketing strategies focus on generating a high volume of leads, but is that really the best way to grow a business? Chris Anderson and Karin Conroy think not! Karin shares…
Conroy Creative Counsel
Podcast: Unbillable Hour – Insight, Intake, Discovery: Making Less Equal More
By Karin Conroy
Many attorneys’ marketing strategies focus on generating a high volume of leads, but is that really the best way to grow a business? Chris Anderson and Karin Conroy think not! Karin shares…
The Social Media Butterfly
Join Me on March 10 at the New York City Bar Association for a Program on How to Use LinkedIn for Lead Generation and Client Retention
Hey lawyer friends - join me on March 22 for a New York City Bar Association evening program on “How to Use LinkedIn for Lead Generation and Client Retention" from 6pm…
Anita Turner's Law Firm Insights
How to Build Business By Giving it Away
By Anita Turner
I recently read a blog post about the importance of client trust to business development and it really resonated with me. Written by Tara Weintritt at the Wicker Park Group,…
Cordell Parvin Blog
Two Classes That Will Help Your Law Practice
Want to take a couple of classes that will help you get better at client development? Suppose I told you that the two I would take would be Creative Writing…
LawSites
Review: Clio CEO Jack Newton Provides A Manual On Becoming A Client-Centered Law Firm
By Bob Ambrogi
We live in an age in which how we buy a good or service matters as much as what we buy. The success of companies such as Amazon, Starbucks, Uber…