Topic
Client Service
1,427 published works
Legal Marketing Blog
Legal Marketing: Five Ways To Keep Your Clients Coming Back For More
This article originally appeared on Forbes.com. What do you think the No. 1 factor is in determining whether or not a customer returns to a restaurant? Most people might say…
Vable
5 Ted Talks to get clients & end-users engaged
By Clare Brown
Successful client engagement is about making connections. With this in mind I want to talk about engagement marketing in a more interesting and creative way. It is broadly defined as…
Kirk Stange on Law
Is your law firm available 24/7?
Many law firms think of availability as having somebody to take calls in the law office Monday through Friday from 9 am to 5 pm. Once 5 pm hits in…
The Attorney Marketing Center
Client street is a two-way street
By David Ward
Keep your clients happy. Deliver good results. Service (with a smile). Do a good job for your clients and you will be well-paid for your work.Yes, but that’s not the…
Legal Marketing Minutes with Nancy Myrland
016: Client Service Tip #4 – Lawyers Take The High Ground
Legal Marketing Minutes, hosted by Legal Marketing Professional Nancy Myrland, contains short bursts of current marketing, business development, content, social and digital media news and advice for lawyers, legal marketers,…
Legal Marketing Minutes with Nancy Myrland
015: Client Service Tip 3 – Lawyers, Let's Create A Plan For Action
Legal Marketing Minutes, hosted by Legal Marketing Professional Nancy Myrland, contains short bursts of current marketing, business development, content, social and digital media news and advice for lawyers, legal marketers,…
In Search of Great Customer Experiences
I’ve changed this blog’s name!!
By Patrick Lamb
After nearly 14 years of writing this blog, I've changed it's name. For a long time, client service (In Search of Perfect Client Service) was the right place to focus…
Legal Marketing Minutes with Nancy Myrland
013: Client Service Tip For Lawyers #2 – Be Proactive
Legal Marketing Minutes, hosted by Legal Marketing Professional Nancy Myrland, contains short bursts of current marketing, business development, content, social and digital media news and advice for lawyers, legal marketers,…
Bill 4 Time Blog
3 Practical Ways Small Firms Can Use Legal Tech Solutions
Diving headfirst into legal tech solutions that you’re unfamiliar with can be a bit, disconcerting. It also can be counterproductive. A few early adopters are willing to take the inherent…
Clio Blog
7 Legal Tech Trends to Watch in 2019
By Clio Team
Written by Clio Team, posted on January 3, 2019· Technology Each year, legal tech changes faster and faster. From new apps and services, to shifting client expectations, to new regulations…