Topic
Client Communication
250 published works
Cordell Parvin Blog
Email Alerts: Use Personal Touch Not Email Blasts
Seth Godin recently posted: Mass personalization is a trap. For those of you whose firms send email blasts designed to make clients and potential clients think it actually came from you,…
Legal Profession Blog
Practice Pointer: Avoid Telling Client To “Go F**k Yourself”
A paralegal engaged in misconduct and was suspended for four months by the Tribunal Hearing Division of the Upper Canada Law Society.The Paralegal, Pasquale Perrelli Jr., admitted that he committed…
Legal Profession Blog
No Probation For Inappropriate Language Toward Prospective Client
Dealings with a prospective client have drawn a one-year suspension by the Kansas Supreme Court,From the findings belowOn April 27, 2016, A.J., a prospective client, called the respondent, seeking representation.…
Zen and the Art of Legal Networking
No News is Not Always Good News for Business Relationships
For better or for worse, we are living in a hyper-connected world. Which means that whether we are always reachable, the person on the other end of the email or…
Legal Profession Blog
Reprimands In Alberta: “You Can Do Better”
A Hearing Committee of the Law Society of Alberta has reprimanded an attorney .The reprimand in fullThe reliance of a client on their counsel to proceed with matters with reasonable…
Illinois Workers Compensation Law Blog
A New Way For Your Lawyer To Blow You Off
By Mike Helfand
As a business owner, I am constantly getting pitched services that will "help me grow my business." Virtual offices, search engine marketing, doctors who want to send me patients, the…
Legal Profession Blog
No Private Discipline In D.C. Unless Disciplinary Counsel Approves
The District of Columbia Board on Professional Responsibility rejected an attorney 's request for confidential discipline for a violation of the duty to communicate with a clientIt is undisputed that…
Legal Profession Blog
Unappealing Behavior Draws Suspension In Tennessee
A disciplinary decision issued today by the Tennessee Supreme Court is summarized on the court's web pageThe Tennessee Supreme Court has increased a hearing panel’s recommended punishment of a public…
LawSites
Recap of Today’s Twitter Chat on Ethics of Client Communications
If you missed today's Twitter chat, "Attachment Issues: Ethics of Client Communications for Lawyers," here is the embedded version. I think this stays live only for a few days, so…
LawSites
Tomorrow: Twitter Chat on Ethics Issues in Client Communications
Do you have attachment issues? Email attachments, that is. Or questions about encryption, client portals and other forms of client communications? Tomorrow, from 1 to 2:30 p.m. Eastern, Above the…