Topic
Client Relations
1,407 published works
Real Lawyers Have Blogs
Organizations don’t blog, people do
85% of corporate blogs have 5 or fewer posts. That figure is widely accepted in discussion online and offline. That's a pretty shocking figure. What's it tell us? Possibly any number of…
The Rainmaker Blog
How to Turn Clients Into Referral Sources
John Jantsch at Duct Tape Marketing has a blog I’ve been following for quite awhile and he has an excellent post today about turning transactions into referrals. Many attorneys I…
Securities Compliance Sentinel
Who Wants To Learn About How To Avoid Being Sued
By Joshua Horn
In the years that I have been defending brokers from customer complaints, I have learned that there are a number of things brokers can do to avoid customer complaints. For…
The Rainmaker Blog
Are You Asking Your Clients the Right Questions to Get Repeat Business?
A recent post at LawMarketing.com is a good read for every attorney struggling to get repeat business from existing clients: What Clients Really Want A client who has hired a…
Marketing Brain Fodder
Deliver The Experience Or Lose The Relationship
A few might dispute the notion, but most will agree -- relationship trumps everything. Whether in the business or personal arena, relationship provides the context in which almost everything is interpreted.…
Real Lawyers Have Blogs
Twitter housekeeping : Use lists for relationship building
I've done a little Twitter housekeeping the last few evenings. I had a couple goals in mind. One to make Twitter work for me as a relationship building tool. If…
Constant Content
Client Conversations: Meeting Client Needs
Obviously, there are many ways in which a lawyer and law firm can address these concerns and make life easier for the CLOs with whom they work. The purpose of…
Constant Content
Client Conversations: What Clients Really Want
A client who has hired a lawyer as outside counsel assumes that the lawyer is qualified to do good legal work. Otherwise, the lawyer would not have made the cut…
Legal Marketing Blog
Legal Business Development: Are You Building Strong Relationships?
By Paula Black
Building strong relationships requires that we open up. Show our vulnerability, our imperfections and truly connect with people, because as we know people hire lawyers they know and trust. Fast…
Cordell Parvin Blog
Top tip on how to bill your clients
When your clients get your bills, what do they think? I know from experience they do not want to be "nickel and dimed" in your bill. Remember the last time…