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Client Relations

1,407 published works

  1. Legal Marketing Blog

    Good Client Surprises, Good For Business

    By Tom Kane

    Okay all you rocket scientists out there, you know that “good” is better than “bad.” So, why do some law firms still surprise their clients in bad ways.  By that…

  2. Legal Marketing Blog

    Ask Your Audience What They want to Hear/Read!

    By Tom Kane

    When I am going to give a talk to a trade group, such as a Bar Association, I ask for the opportunity in advance to speak to the conference leadership…

  3. Cordell Parvin Blog

    Here are 5 Quick Client Development Tips

    By Cordell Parvin

    If you want to start building a reputation and building relationships with clients focus on five important points: Client development is about building high trust relationships, serving and caring. You will…

  4. Real Lawyers Have Blogs

    Why social media for lawyers is not going away

    By Kevin O'Keefe

    Tara Alemany, the founder of Aleweb Social Marketing, writes that social media is not going away because it's all about relationships.People buy from individuals they know, like and trust. Social…

  5. Zen and the Art of Legal Networking

    General Counsel Panel: Separate from the Pack – a Recap Part II

    By Lindsay Griffiths

    In yesterday's post, we learned that building relationships is still of primary importance to clients - and some of the ways to do this including figuring out what benefits the…

  6. Cordell Parvin Blog

    Client Development Tip: Put Yourself in Your Client’s or Potential Client’s Shoes

    By Cordell Parvin

    In coaching sessions, I am frequently asked what I think they should do in a particular situation. In almost every case, I have an answer, but I think it is…

  7. Business of Law

    Lawyernomics Teaches Lawyers How to Reach Clients in a More Meaningful Way—Attorney Bill Ausman

    By Colin O'Keefe

    San Luis Obispo attorney Bill Ausman walked away from Lawyernomics 2013 with a wealth of knowledge on how to better connect with his clients and general consumers of legal services,…

  8. Legal Marketing Blog

    Legal Business Development: Be A Master Relationship Builder

    By Paula Black

    Few would argue that the core of legal business development is... relationships. How you build them, nurture them and value them is the difference between lawyers who are serious about…

  9. Real Lawyers Have Blogs

    Committing to social media as lawyer : Because it matters

    By Kevin O'Keefe

    Even after practicing law for 36 years, Joe Masiuk (@floodmasiuk) writes in a wonderful post at Avvo's Lawyernomics that he's committed to social media for the long haul. Masiuk, who…

  10. Real Lawyers Have Blogs

    Personalized invite to connect on LinkedIn : You have to do it

    By Kevin O'Keefe

    I have received over 100 requests to connect on LinkedIn in the last three weeks. It's hard to keep up with them all. I don't just do a quick look…