Skip to main content

Topic

Client Relations

1,404 published works

  1. Harrington Communications Blog

    The Risks of Complacency in Client Relationships

    By Jay Harrington

    If you’d like to receive more content like this, join 4,800+ other lawyers and legal marketers who subscribe to my Legal Growth email newsletter here. You've worked hard to build…

  2. Canadian Lawyer Mag

    Cassels’ client listening program uses constructive feedback to strengthen client bonds

    By Canadian Lawyer Mag

    The program launched in January to improve client retention

  3. Omnizant Legal Marketing & Web Design Blog

    Welcome Emails 101

    By Victoria Silecchia

    How strong is your virtual handshake? Your firm’s welcome email is basically your virtual handshake, so let’s make sure it’s rock solid. Welcome Emails 101: Say it simply, set their…

  4. Zen and the Art of Legal Networking

    Relationship Marketing for Lawyers: Strategies for Meaningful Connections

    By Lindsay Griffiths

    In today's rapidly evolving legal landscape, relationship marketing remains a cornerstone for business development. However, the strategies that worked in the past need to be updated to resonate with the…

  5. Appellate Advocacy Blog

    Dealing With Difficult Clients

    By Adam Lamparello

    Most attorneys have encountered difficult clients. For example, difficult clients may display narcissistic tendencies (covert and malignant), a sense of entitlement, extreme verbosity (i.e., the “loudmouth”), a need for constant…

  6. Bill 4 Time Blog

    7 Tactful Strategies for Justifying an Attorney Rate Increase to Clients

    By Allison Lemasters

    Raising your rates can feel like walking a tightrope. On one hand, you want to be fairly compensated for your work. On the other, you don’t want clients to balk…

  7. Prodonovich Advisory Insights

    How To Prepare For a Client Meeting: Sue-Ella's S.L.A.Y. Framework for Lawyers

    By Sue-Ella Prodonovich

    Whether you're new to the legal profession or an experienced practitioner, preparing for client meetings can be tricky. Too little preparation risks missing key opportunities or coming across as uninformed,…

  8. Scalable Law Blog

    A Blueprint for Success: Client Engagement Made Easy!

    By Caralee Fontenele

    As a law firm owner, you know the importance of building strong client relationships. Your clients are not just the lifeblood of your practice—they're the foundation on which your reputation…

  9. PracticePanther Blog

    How to Get Loyal Clients for Your Law Firm

    By PracticePanther

    For the purpose of running a successful law practice, all clients are not created equal. As a lawyer, a critical element to running a fruitful practice is managing your time…

  10. Harrington Communications Blog

    The Power of Q4 Non-Billable, Strategic Meetings with Clients

    By Jay Harrington

    If you’d like to receive more content like this, join 4,800+ other lawyers and legal marketers who subscribe to my Legal Growth email newsletter here. To grow a legal practice,…