Topic
Client Relations
1,407 published works
Real Lawyers Have Blogs
Do general counsel understand how blogging and social media build relationships?
Following tweets from the Legal Marketing Tech Conference in San Francisco (#lmatech) this AM, I got the sense that general counsel for companies valued relationships first when they select lawyers…
Pam Woldow's At the Intersection
Straight From the Horse’s Mouth – GCs Say What They Want From Outside Firms
By Pam Woldow & Doug Richardson
We recently attended a private meeting held in Panama with the General Counsel of 35 global corporations. Given the differences in their businesses, geography, cultures and operational envelopes, one…
3 Geeks and a Law Blog
Listening to Clients
By Toby Brown
Last week I was able to attend the Bridgeway Customer Connective Conference in Nashville. Unlike many of the conferences I attend, this one is directed at clients, not law firms.…
Zen and the Art of Legal Networking
“Meet Me at Starbucks” – What We Can Learn
The truth is, I'm a BIG fan of Starbucks, so I'm predisposed to love this commercial. But I think there's a very important message that we at law firms can…
Real Lawyers Have Blogs
ROR — Return on Relationships is how to measure social media
How does your law firm measure return on investment on social media? Likes, comments, followers, traffic or analytics? Big mistake. Good lawyers get their work from relationships and word of…
Legal Ease Blog
How to Avoid Bad Clients Before They Enter Your Practice
My last post talked about eliminating bad clients from your practice. But the best way to deal with truly difficult clients is by not taking them on in the first…
Pam Woldow's At the Intersection
Cutting Corners, Part IV: The Readers Speak
By Pam Woldow & Doug Richardson
If one purpose of a blog is to provoke spirited debate, we surely succeeded in our recent posts on whether client-driven pressures for greater efficiency and cost control compel outside…
Legal Marketing Blog
Make Sure Your New Clients are Happy Campers
By Tom Kane
Getting off on the right foot with new clients is important. Because happy clients will refer others to your firm from day one. There are several things you can do…
Zen and the Art of Legal Networking
Rainmaking Recommendation from Jaimie Field: A LinkedIn Rant
Today's rainmaking recommendation from Jaimie Field is a little bit different - it's not strictly one of her recommendations, but is a rant she published via her LinkedIn publishing platform…
Law Practice Tips
What is Your Job Description?
By Jim Calloway
The Law Practice Magazine Sept/Oct 2014 issue is out and the theme is law firm Finance. As always. there is lots of good content, including Starting a Financial Relationship With…