Topic
Client Relations
1,407 published works
Zen and the Art of Legal Networking
Silence Isn’t Golden When it Comes to Managing Client Relationships
You are in for a treat today, while I'm away at the ILN's Regional Meeting of the Americas - we have a very special guest post! We're welcoming Joanne Thorud,…
Legal Marketing Blog
How To Prove Your Firm Is Different
By Tom Kane
It amazes me that so many law firm websites say the same thing. Like we “are client focused”, “care about our clients”, “efficient”, “responsive”, “client’s interest comes first”, etc., etc. …
Securities Compliance Sentinel
So Who Really Thinks They Know Their Customers
By Joshua Horn
As the year winds down to an end, financial advisors should be mindful of next year and the years to come. Now is as good a time as any to…
Legal Ease Blog
Holiday Cards: To Send or Not To Send?
By Allison Johs
Every year at about this time, the subject of client holiday cards resurfaces. Should you send holiday cards to clients, former clients and referral sources? Why or why not?Holiday cards…
Cordell Parvin Blog
Clients: How Well Do You Treat Your Very First Clients?
If things go well in your career eventually, larger and perhaps more important clients will replace those who came to you first. How will you treat those first clients who…
Managing Law Firm Transition
The Key to Law Firm Success in 2015-Focus
For years, a premise behind law firm growth was the recognition (or belief) that many clients required a broad range of services. Sensing a need, and wanting to meet it,…
Zen and the Art of Legal Networking
General Counsel Corner: Considerations When Selecting Outside Counsel
I always enjoy hearing what factors into a general counsel's decision to hire outside law firms - it gives great insight into what firms should be focusing on, both when…
The Rainmaker Blog
Less Can Mean More When You Niche Your Practice
Very interesting read in yesterday’s Wall Street Journal online about a small financial services firm that discovered fewer clients could mean a much more profitable practice -- and a chance…
Real Lawyers Have Blogs
8 stats supporting the power of blogging for generating business
Matt Ramos (@mattram0s), director of digital strategy at LocalVox, writes that every small business ought to be blogging. Whether it's for search performance, word of mouth or relationships, Ramos cites…
Legal Marketing Blog
Drats! Time to Think About Holiday Cards – Or Not
By Tom Kane
One of the most dreaded tasks that lawyers and law firms encounter each year is the annual holiday card marathon. The only exception I can think of that might be…