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Client Relations

1,407 published works

  1. Zen and the Art of Legal Networking

    General Counsel Corner: Clients Want a Partner

    By Lindsay Griffiths

    For this month's installment of our General Counsel Corner, we are pleased to welcome Assistant General Counsel and Assistant Director of Internal Operations for Jacam Chemical Company, Jayson Macyda.  …

  2. Real Lawyers Have Blogs

    Authentic legal blogging builds relationships

    By Kevin O'Keefe

    Miraz Jordan (@miraz), a freelance technology writer from New Zealand, had witnessed the world where bloggers were concerned with catchy headlines and web traffic. It was not until she was…

  3. Zen and the Art of Legal Networking

    Two for Tuesdays: What NOT to do When Speaking with a Client

    By Lindsay Griffiths

    This week's Two for Tuesdays suggestion comes straight from my friend, Nancy Myrland of Myrland Marketing - Strategic Social Media, who has two tips for what we should avoid doing when…

  4. Legal Marketing Blog

    Do Your Clients “Love” You?

    By Tom Kane

    If I had a penny for every time lawyers have said "my clients love me,” I'd be….well you know. The problem is that often lawyers do not understand. They assume,…

  5. Legal Marketing Blog

    Meeting Follow-Up: Start With a Thank You and Go From There

    By Tom Kane

    Ran across an interesting article on JDSupra Business Advisor by Josh Beser. He offers good advice on how to follow up after meetings, so they don't end up having been…

  6. The Rainmaker Blog

    5 Steps to Higher Client Retention Rates

    By Stephen Fairley

    Landing new clients is only the beginning of a harder task: keeping them. Now the real work begins as you find a ways to keep those clients you have worked…

  7. The Rainmaker Blog

    Law Firm Shows the Power of the Positive Review

    By Stephen Fairley

    Recently I wrote about how to handle negative online reviews; today I’d like to share something I’ll bet most of my readers here will find astounding. We have a client…

  8. Cordell Parvin Blog

    10 Essential Questions to Help You Win Over Your Contacts

    By Cordell Parvin

    Are your business breakfasts, lunches, coffee worth your time? Just suppose, just suppose you made a strong connection with people you meet so they wanted to recommend you or your…

  9. Legal Profession Blog

    Practice Pointer: No “Horsing Around”

    By Michael Frisch

    The Georgia Supreme Court has disbarred an attorney admitted in 1964 for this conduct with a client who was in his office to pick up a settlement check.When the client…

  10. Dewey B Strategic

    2014 PLL Summit Focuses on the Voice of the Law Firm Client: Last Chance to Register!

    By Jean O'Grady

    2014 Summit: The Voice of the Client Monday June 16th is the last day to Register for the 2014 Private Law Libraries Summit and the last day to get the early…