Topic
Client Relations
1,407 published works
Business and Commercial
Law Firm Partner and Client Discussion: Creating the Win-Win
Law firm management should be an integral part of a client's business instead of just on-call litigator. Vince Cordo and Nick Bagiatis of Reed Smith, Lesley E. Garafola and Gonzalo…
Legal Marketing Blog
Fire that Annoying Client – NOT So Fast!
By Tom Kane
We've all had clients we would like to fire, but may not have had the nerve or want to lose the revenue. I remember a story told at a conference…
Zen and the Art of Legal Networking
General Counsel Corner: How to Learn About Your Clients
For our third installment of our General Counsel Corner, we've brought in an In-house Counsel at a leading independent fiduciary services business. Our question to him was: What is your preference…
Pam Woldow's At the Intersection
How You’ll Know When Your Firm’s Been Fired
By Pam Woldow & Doug Richardson
UPDATE: This article won the BigLaw Pick of the Week award! I sat in on a meeting recently when a major corporation’s General Counsel, CFO, and COO made the unanimous decision to fire…
The Rainmaker Blog
5 Things to Tell Prospects That Will Turn Them Into Clients
Have you been looking for the “magic words” to tell prospects that will turn them into clients? My experience in teaching lead conversion techniques to thousands of attorneys over the…
The Rainmaker Blog
Solutions from the Rainmaker Retreat on No-Shows, Slow-Pays and Social Media Faux Pas
Prospects who don’t show up for an appointment, high accounts receivable and social media lead generation were some of the topics that were top-of-mind for attorneys who attended our recent…
Real Lawyers Have Blogs
Relationship building, not networking, ought be your aim on social media
Toronto social media marketer, Mahfuz Chowdhury (@cmahfuz) had a nice piece on LinkedIn this week on why your social media networking may not be working. You're “networking," as opposed to…
Zen and the Art of Legal Networking
Playing the Relationship Game with One North Interactive
Today, I'm bringing you another recap from LMA's 2014 Annual Conference, from an excellent session I attended on the first morning, called "Playing the Relationship Game in Today's Connected World." …
Zen and the Art of Legal Networking
Best Practices in Effective Conference Networking: Don’t Skip Anything
I've done a number of posts here recently on best practices for networking and relationship-building at conferences, and you may remember that I've said, more than once, how important it…
Marketing Brain Fodder
Business Development Lessons En Route To The Legal Marketing Conference — Courtesy of George the Taxi Driver
Confession: I often forget how much I can learn if I simply shut up, and observe (intentional listening). The marketing acumen of George is an example. A group was huddled…