Topic
Client Relations
1,407 published works
The Rainmaker Blog
The Solo and Small Firm Perspective on the Goal of Social Media
Last week Kevin O’Keefe (@kevinokeefe) and I had an interesting discussion on Twitter about the goal of social media for law firms. Nancy Myrland (@NancyMyrland) and Jabez LeBret (@jabezlebret) graciously…
Cordell Parvin Blog
Any lawyer can be successful when everything goes as planned
Many years ago, I tried a case for a very difficult client. You may know the type of client: They tell you they want a document on Monday, forcing you…
Zen and the Art of Legal Networking
Takeaways from “Quick Fixes: Innovative Solutions in Law Firm Business Development”
On Friday, we had an excellent, excellent panel following lunch with some truly brilliant people - moderator Nancy Mangan of Wicker Park Group chatted with Paul Malanowski (@pmalanowski) of Saul…
Business of Law
How Account Centricity Can Help Law Firms Build Better Relationships with their Clients
Whether you're selling legal services or Girl Scout Cookies, relationships are an invaluable part of bringing in money. In speaking with LXBN TV at the 2014 Legal Marketing Association's Annual…
Technology and AI
Mobile Apps to Improve Client Relationships in Legal Industry
Wendy Angel, marketing and public relations manager for Constangy Brooks & Smith, talks about the firm's award-winning mobile app and how it's a resource for current and prospective clients in…
Business and Commercial
If You’re Putting All The Effort Into Social Media, It Should Be to Build Relationships
ROI is the name of the game nowadays in legal marketing—and it seems social media, which still garners a fair deal of skepticism, is looked at in this regard as…
The Rainmaker Blog
Client Loyalty Begins With Listening
I read a piece in the Wall Street Journal a few weeks ago that has really stuck with me. Entitled, A Simple Way to Earn Client Loyalty, the story goes…
Cordell Parvin Blog
Charisma: Clients Want Lawyers Who Have It
I believe clients want their lawyers to have charisma. That thought scares many lawyers, especially those who are introverted. I think those intimidated by the idea have a mistaken notion…
Zen and the Art of Legal Networking
Relationship-Building: It’s All About You
Regular readers of my blog may be shocked when they read the title of this post - am I really suggesting that you should make relationship-building all about you? Yes…
Cordell Parvin Blog
Presentations: How to hook your audience in the first 90 seconds
I was recently asked: What was the greatest return on your investment of time? Making presentations at construction industry meetings was by far the best use of my time. Early…