Topic
Client Service
1,427 published works
Cordell Parvin Blog
Coaching the Client Development Coaches
If you are regular reader you know that I have recently made several presentations at LMA City Groups on client development coaching. As I shared with the Marketing professionals who…
Cordell Parvin Blog
If you are writing articles to get Business: Answer these questions
I was recently asked what was my biggest "bang for the buck" client development activity. The answer was easy: Writing articles in construction industry publications. Writing and speaking are key…
Cordell Parvin Blog
You Don’t Have to Sell to Attract Clients
Do you feel uncomfortable "selling" yourself to clients? If so, you are like almost every lawyer I know. But, don't worry about it because clients to not want to hire…
Cordell Parvin Blog
Key Client Development Tip: Writing and Speaking Gets Recommendations from “Weak Ties”
I am frequently asked for my "secret" to getting new clients. There really is no secret. As you will see below, you can get new clients the way I did…
Cordell Parvin Blog
Lawyer Client Development Lesson: Selling Trees
A lawyer I coached, who is now in-house, sent an internal company blog titled: Selling Trees. I found it very valuable. The writer makes a point to the company's sales…
Pam Woldow's At the Intersection
10 Key Questions That Law Firms Should Ask Clients
By Pam Woldow & Doug Richardson
1. Are there any formal methods that you use to measure the quality of legal services? 2. If yes, what are those methods (and metrics) and are you willing to…
Legal Marketing Blog
Top 2012 Goal: Client Retention
By Tom Kane
As 2011 winds down (this year seems to have particularly flown by), it is time to start setting goals for next year. Since approximately 80% of law firm work comes…
Cordell Parvin Blog
Clients want lawyers to be like Tom Brady
If you watched the Dallas Cowboys v. New England Patriots game last Sunday, you knew that when the Cowboys ran three running plays while leading 16-13, and were forced to…
Cordell Parvin Blog
What Should Junior Associates Learn About Client Development?
This week I am speaking to a law firm's junior associates and senior associates on client development. What do you think junior associates should be learning about client development? Take…
Cordell Parvin Blog
One Lawyer’s Response to Blog “What Have You Learned and How Are You Implementing It?”
In response to my September 22, 2011 blog What Have You Learned and How Are You Implementing It, Thomas Grant shared with me the following and gave me permission to…