Topic
Client Service
1,427 published works
Cordell Parvin Blog
Client Development is a Contact Sport
Client development is a contact sport. Don't just rely on email and social media to stay in touch. You actually have to get up from your computer and meet with…
Cordell Parvin Blog
Client Development: The Case for Developing Skills Early
I have always had a “Top 10 scary things I have heard law firm partners say about client development.” My number 10 has always been: “We just want our associates…
The CPA Desk
Scope, Cost and Timing for Clients
By Greg Price
Note: Running Fridays in FromGregsHead.com, is a continuing series of tips brought to you by Greg Price. These run Sunday evenings during the BusinessMaker’s Radio Show on KPRC 950AM. Audio files can be found on…
Legal Marketing Blog
Smart Marketing Can Make Your Practice More Profitable
By Tom Kane
Interesting buzz over on LinkedIn’s Marketing the Law Firm group. Eric Dewey compiled “Ten Tips to Improve Profit in 90 Days or Less,” and offered to send a copy to…
Cordell Parvin Blog
Client Development Coaching: Commitments by Lawyers Coached
I have coached lawyers in several law firms in the United States and Canada. Most lawyers in coaching groups value the opportunity the firm has given them and take steps…
Cordell Parvin Blog
It’s the Little Things That Will Upset Your Clients
If you are a regular reader, you read Client Service: Sometimes You Have to Be Available 24/7 and know that I traveled to New York last week. After leaving the…
Cordell Parvin Blog
Exercises to Get Your Lawyers Thinking About Client Development
I recently spoke to one of the most successful lawyers I ever coached. When I first started coaching her she had under $200,000 in business. Now, four years later she…
Cordell Parvin Blog
Client Service: Sometimes You Have to Be Available 24/7
This has been a tough week for me. On Tuesday evening I traveled to New York to give two presentations at a New York firm on Wednesday. When I put…
Cordell Parvin Blog
Are You Collecting What Works for Your Most Successful Lawyers?
I love being around successful people. In 2009, I participated in a dinner and then full day program with the most successful lawyers in a 500-lawyer firm. During the day,…
Cordell Parvin Blog
Making Progress: Here is an example
Yesterday I posted: Client Development: Stay Motivated By Focusing on Progress. I thought it might be helpful if I shared a real life example of making progress. Last Friday I received…