Topic
Client Service
1,427 published works
Cordell Parvin Blog
Try This for 90 Days: I Know It Works
On Friday, I had a three hour coaching session with Shawn Tuma. I particularly enjoy working with Shawn because he has the burning desire to become the best lawyer he…
Cordell Parvin Blog
Does This Describe Your Law Firm?
Is your law firm all you want it to be? Have you thought about what you want your firm to be? When I practiced law I wanted my law firm…
Cordell Parvin Blog
My Top 12 Tips for Law Firm Client Development Professionals
I have met several times over the last several months with law firm client development professionals and I worked closely with the client development professionals in my old firm. If…
Cordell Parvin Blog
What is The Tipping Point on Client Development?
In 1996, I met a potential client that was a joint venture of three large companies. I knew one company client representative and I was meeting the other two for…
The Rainmaker Blog
Law Firm Marketing: How to Drive Clients…Away
Reaching into my blog fodder pile this morning, I pulled out a recent article by Ivana Taylor of DIY Marketers entitled, 9 Bad Behaviors That Are Sending Your Customers To…
The Rainmaker Blog
Attorneys Provide Reviews of Latest Rainmaker Retreat
After every Rainmaker Retreat session, we ask for feedback from attendees to ensure we’re providing them with the best possible value for the money they’ve invested. Here are some samples from…
Legal Marketing Blog
Do Client Experiences Drive Your Firm?
By Tom Kane
No. 76 in Ric Willmot’s weekly wisdom series “Customer Experiences Drive Your Business” hit a core nerve with me. He starts by stating “(c)ustomer service shouldn’t be a poor man’s cousin…
Cordell Parvin Blog
Lawyer Client Development Struggles: You Are Not Alone If…
Have you ever struggled with client development and thought you were the only one? I can tell you I know many lawyers who have struggled at some point. I am…
DennisKennedy.Blog
How Technology Has Changed Communication and Collaboration With Clients
I'm excited to be a panelist at a CLE session the Standing Committee on Technology and Information Systems of the American Bar Association will sponsor the following CLE at the…
Real Lawyers Have Blogs
Talk of the LexBlog Network: Dan Bushell of the Florida Appellate Review
Leaving the comfort and safety of a career with established law firms, Florida appellate attorney Dan Bushell recently started his own practice, and his blog, Florida Appellate Review, has been…