Topic
Client Service
1,427 published works
3 Geeks and a Law Blog
Client Service: The New Normal Marketing Strategy
By Toby Brown
Over the weekend I had to come up with an emergency presentation on marketing. I serve on the Board of the Houston AMA Chapter and was tasked with serving as…
Cordell Parvin Blog
Practical Ideas on Client Development for Associates
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Legal Marketing Blog
Gain Clients By Giving Your Knowledge Away!
By Tom Kane
Okay, there is a boner of an idea you might say. But, stick with me a minute. Actually, the idea isn’t that farfetched. In fact, it’s pretty elementary. Bloggers do…
Business and Commercial
Bank Of America Still Doesn’t Get It
By Patrick Lamb
Last week inExample Of Really Bad Client Service, I told the story of my colleague's really bad experience with Bank of America. Per my custom, I tweeted about my post. …
Business and Commercial
Example of Really Bad Client Service
By Patrick Lamb
My colleague got married on January 2nd and changed her name from Lisa Castle to Lisa Carter (huge monogram savings). Now as unique as Lisa is, you can imagine that…
Real Lawyers Have Blogs
Following up on today’s webinar with Cordell Parvin: a few helpful materials
First off I want to thank everyone who was able to make it to today's webinar and, of course, Cordell Parvin, who led what was a great discussion on client development…
Cordell Parvin Blog
The Why and What of Client Development Training for Associates
I will be doing a client development for associates webinar with LexBlog's Kevin O'Keefe tomorrow at Noon Eastern Time. It will be fun, in part because it will be interactive.…
Real Lawyers Have Blogs
LexBlog Network Webinar : Client Development for Associates with Cordell Parvin
On Tuesday, May 18th, LexBlog kicks off a quarterly webinar series aimed at educating Associate attorneys and those who provide guidance to them. LexBlog CEO & Publisher Kevin O'Keefe will be joined on this…
Cordell Parvin Blog
What Are You Doing for Your Very Best Clients?
This week I have been focusing on client service. As I have suggested in earlier posts, in a crowded legal market it is hard for a lawyer or law firm…
Cordell Parvin Blog
The Way I Tried to Make Our Client “Raving Fans:” It Just Might Work for You
Yesterday I identified 5 Reasons Law Firms Are Not Providing Extraordinary Service. Whatever the reason for the neglect in client service, the result will always be the same. The firm…