Topic
Client Service
1,427 published works
In Black and White
Law Firm Marketing: How Your Client Service Relates Back To Legal Marketing
By Paula Black
Welcome back! I hope you had a great holiday and took some quality time out to connect with friends and family. As you know relationships are at the heart of…
Real Lawyers Have Blogs
After hours use of social media by law firm employees key to client development
When I practiced law I wanted all of my firm's employees, lawyers and non-lawyers, to network on behalf of the firm while engaged in social activities. It didn't matter if…
Legal Ease Blog
How Can You Be of Service?
By Allison Johs
I recently had the privilege of attending a program on client service given by my friend and colleague Randi Busse of Workforce Development Group, Inc. Randi is a client service…
Legal Ease Blog
How Can You Be of Service?
I recently had the privilege of attending a program on client service given by my friend and colleague Randi Busse of Workforce Development Group, Inc. Randi is a client service…
Legal Ease Blog
Can Lawyers Use Time as a Competitive Advantage?
An article recently appeared in the Wall Street Journal discussing how businesses can use the old adage, "time is money" when it comes to developing their products and services. (The…
Real Lawyers Have Blogs
Social media raises the bar on what’s required of lawyers in client development
With thousands of lawyers becoming more active in social media, the bar is rising on what you need to do as a lawyer to get seen in a favorable light…
Other
Client Service Is Hard.
By Patrick Lamb
Client service is hard. Thanks to Dan Hull at What About Clients? for the eloquent reminder.
Legal Ease Blog
ABA National Solo and Small Firm Conference 2009 Recap – Client Service and Unbundled Legal Services
By Allison Johs
Today's post will recap another session at this year's ABA National Solo and Small Firm Conference; this time, I'm recapping the session on client service and unbundled legal services.Many lawyers…
Legal Ease Blog
ABA National Solo and Small Firm Conference 2009 Recap – Client Service and Unbundled Legal Services
Today's post will recap another session at this year's ABA National Solo and Small Firm Conference; this time, I'm recapping the session on client service and unbundled legal services. Many…
Real Lawyers Have Blogs
Cordell Parvin’s Client Development in a Nutshell: slides and recording
We were fortunate enough this morning to have Cordell Parvin join us for a webinar as part of our continuing effort to serve lawyers and law firms on the LexBlog…