Topic
Client Service
1,427 published works
Real Lawyers Have Blogs
Twitter for Client Development: recording and mindmap now available
We saw another great turnout for this month's client webinar, with 200 attendees. There was a lot of information packed into this one on the Value of Twitter for Client…
Legal Marketing Blog
How to Lose Clients-Guaranteed
By Tom Kane
Everyone knows today that it is a buyers' market when it comes to legal services. One only has to pay attention to the surveys reporting that clients are dropping law…
The Legal Watercooler
Client Road Show? Leave the Firm Brochure at the Office
It's the beginning of a new year, and the client "road shows" are starting. Nothing like popping into town, meeting with your client, and having nothing meaningful or new to…
Real Lawyers Have Blogs
LexBlog Network Webinar: The Value of Twitter for Client Development
One of our most popular webinar topics is Twitter, and it's easy to see why. Twitter captured the world's attention in 2009, and for our first LexBlog Network webinar of…
Real Lawyers Have Blogs
Meeting others via social media and networking at the heart of client development
As a young lawyer I used to think networking meant going out hustling work. Rather than just enjoying myself at social events or rotary meetings and the like, I felt…
Legal Ease Blog
Are you paying attention to what (and whom) you are attracting?
I've been doing a lot of networking lately with all kinds of groups representing a wide variety of industries and disciplines in addition to law -- and yet the same…
Marketing Brain Fodder
Client Experience Will Always Speak Louder Than Any Marketing Message
A friend of mine who is fond of tweaking me at every opportunity used to frequently chirp, "I'm sorry Eric. What you do speaks so loud, I can't hear what…
Banking & Finance Law Report
Porter Wright Recognized Among 30 Elite Law Firms Nationally For Superior Client Service in BTI Survey
Porter Wright is deeply honored to be ranked among the 30 elite firms in the country when it comes to client service. In a national survey of in-house counsel at…
Legal Marketing Blog
Legal Marketing: Connecting with clients IS legal marketing
By Paula Black
Relationships are the base of most successful marketing and business development efforts. If you make your interactions meaningful it will make your business development even easier...
Legal Marketing Blog
Law Firm Marketing: How Your Client Service Relates Back To Legal Marketing
By Paula Black
Welcome back! I hope you had a great holiday and took some quality time out to connect with friends and family. As you know relationships are at the heart of…