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Client Service

1,427 published works

  1. TortsProf Blog

    Nagareda on “Developments in the Resolution of Mass Torts: The New Face of Client Consent”

    By Christopher Robinette

    Much of our thinking about torts rightly focuses on the conceptual landscape of substantive law.  A significant related theme, however, concerns the legal principles that govern the ultimate cashing-out of…

  2. Real Lawyers Have Blogs

    Patrick Lamb of In Search of Perfect Client Service: LexBlog Q&A

    By Lisa Kennelly

    You won't find Patrick Lamb mincing words on his blog, In Search of Perfect Client Service. Going strong for almost five years now, Patrick's blog is a place to share…

  3. Austin Criminal Defense Lawyer

    My Unquestionable Talent

    By Jamie Spencer

    Greenfield takes another leadership/life/law expert to task in “Client Service, And All That Guff”. The title is a reference to our expert letting it slip that what the client wants/expects…

  4. Real Lawyers Have Blogs

    Facebook a rising client development tool for law firms

    By Kevin O'Keefe

    "Wee Willie" Keeler, one of baseball's most prolific hitters, when asked about his success, said "I keep my eyes clear and I hit 'em where they ain't." For lawyers the…

  5. Cordell Parvin Blog

    Here is What I Have Been Reading on Client Development This Week

    By Cordell Parvin

    I have decided each Friday to share with you the blog posts I have been reading over the last week. As you will see most of them are not written…

  6. Legal Ease Blog

    How do your firm’s policies really affect producitivity and client service?

    By Allison Johs

    I was one of the many millions who stayed tuned to CBS after the Superbowl this last Sunday to watch the new reality show, Undercover Boss. To me, it was…

  7. Real Lawyers Have Blogs

    It’s who knows what you know

    By Kevin O'Keefe

    Talking to long time lawyer and now business development coach, Cordell Parvin, last week he said something that really resonated with me. That being that the formula for client development…

  8. 3 Geeks and a Law Blog

    Sales. Such a Dirty Word

    By Lisa Salazar

    As I like to say to my colleagues, making partner at a law firm is no longer the guaranteed “tenured-like” position. In the not so distant past, if an associate…

  9. Real Lawyers Have Blogs

    Do law firms want free client development and marketing solutions?

    By Kevin O'Keefe

    The message of Mark Britton, CEO of Avvo, kicking off Avvo's Internet marketing conference, is that, with the advent of Web 2.0, lawyers ought to be looking at free very…

  10. Real Lawyers Have Blogs

    Social media works for law firms even though your clients do not use social media

    By Kevin O'Keefe

    During my webinar about Twitter for law firm client development yesterday someone asked why they should use Twitter if their clients don't use Twitter. Legitimate question. I'm regularly asked why…