Topic
Client Service
1,425 published works
Cordell Parvin Blog
Little Things Matter: Hunting for Clients
Hunting is really a big deal in Texas. Many Texas firms entertain clients by taking them hunting. Daryl is a lawyer and friend I am coaching who is a partner…
Legal Ease Blog
Five Ways to Improve Your Law Practice
By Allison Johs
Lawyers in all kinds of practices, at all experience levels and in firms of all sizes ask me all of the time what kinds of things they can do to…
Legal Ease Blog
10 Ways to Lose Good Clients
By Allison Johs
You've probably heard that it's easier to get more business from existing clients than it is to get new business from new clients. But sometimes those good clients fall by…
Legal Marketing Blog
Hey Mister, Can you spare a Dime….Or a Client?
By Tom Kane
Most lawyers do NOT like to ask clients for business. According to an article in the ABA Journal of January 1988 (sorry the Internet didn’t exist then, so I can’t provide…
Business of Law
New Book On Client Service
By Patrick Lamb
Was just perusing a new blog I've started to follow, 800ceoread, and saw the post title "You Can't Win A Fight With Your Client." The post is about a book…
Real Lawyers Have Blogs
Patrick J. Lamb featured in article at Law.com
By Rob La Gatta
Today Kevin forwarded me a link to this article published at Law.com, which gives some great coverage to LexBlog client Patrick J. Lamb, the Chicago attorney and business development advisor…
Cordell Parvin Blog
The Tipping Point
I recently listened to the book The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell. He is also the author of another book I like…
Amazing Firms, Amazing Practices
Are you interested in attaining Legendary Client Service?
By Gerry Riskin
Ed Poll Have a look at Building customer relationships is the key to success Posted by Ed Poll on July 1 in his LawBiz Blog, where he cites three…
Business of Law
Some Great (and one not-so-great) Examples Of Client Service
By Patrick Lamb
Whether in the legal field or not, examples of great client service always convey important lessons. Ed Poll at LawBiz Blog relates some terrific examples in his post, Building customer…
Business and Commercial
Execution Is Everything
By Patrick Lamb
With thanks to Dan Hull's What About Clients for bringing this my attention (here is the post), those interested in client service should spend time thinking about "Insight #1" on…