Topic
Client Service
1,425 published works
Real Lawyers Have Blogs
J. Daniel Hull of What About Clients? [LexBlog Q & A]
By Rob La Gatta
We continue with the LexBlog Q & A today, bringing another guest - J. Daniel Hull - into the hotseat. Dan is a California-based partner at Hull McGuire PC and…
Real Lawyers Have Blogs
Corporate clients want lawyers who blog
Holden Oliver (a/k/a JD Hull?) at What About Clients, referencing Teri Rassmussen's post yesterday, believes law firm blogs aren't worth a lick when it comes to client development, especially sophisticated…
Real Lawyers Have Blogs
Columbus law firm blogs becoming less of a novelty
Columbus law firms are waking up to blogs as a client development tool per Columbus First's Brent Wilder. While blogging is not yet widespread in the Columbus legal community, it…
Rush on Business
Humbled and Having Fun!
By Rush Nigut
It's always nice when people say great things about you but I am particularly humbled by a recent post from What About Clients? WAC? is one of the great blogs (and…
Real Lawyers Have Blogs
Saturday in the LexBlog neighborhood
Saturdays usually mean a combination of light work and blogging from a coffee shop near home on Bainbridge Island. But a surge of January client development work (responding to inquiries),…
Law Practice Tips
Client Development: Keep ‘Em Coming Back for More with Technology
By Jim Calloway
Law Practice Today posted the materials on "Client Development: Keep 'Em Coming Back for More with Technology" that Nancy Roberts Linder and I did for our ABA TECHSHOW 2007 presentation.…
Cordell Parvin Blog
Client Service: The Ritz Carlton Way
Last week I wrote about client service and the difference between my experience with my Apple Mac computer and my PC. Even though there are differences in the computers, for…
Legal Ease Blog
Client Experience and Marketing Your Law Practice
By Allison Johs
This morning I read an article in RainToday.com, a newsletter directed to professional service firms, that talked about client experience, one of my favorite topics. The article, Starbucks, Disney and…
Business of Law
Valorem–Week 1
By Patrick Lamb
Well, we just finished our first full week. Its already been a wild ride. I don't intend to have ISOPCS become a diary reporting on the events of Valorem Law…
Legal Ease Blog
How Does the Client Define Value, And What is the Lawyer’s Role in Communicating Value?
By Allison Johs
Last month, the Greatest American Lawyer posted about Clients Who Don't Understand Value. The post is all about two clients with whom the GAL had to part company, due to…