Topic
Client Service
1,427 published works
Law Practice Management Asked and Answered Blog
Listening to Law Firm Clients – Number One Marketing Initiative for Institutional Clients
Question: Our firm is a sixteen attorney insurance defense in Louisville, Kentucky. We represent approximately twenty-five insurance companies in property casualty and personal injury cases. We handle products liability and…
CloudLex Blog
Minimize Problems with Your Client Intake Process and Maximize Profits
By CloudLex
We’re all familiar with the adage: “breakfast is the most important meal of the day.” And while lunch, dinner, and dessert fans may argue otherwise, it doesn’t undermine the fact…
Law Practice Tips
Building and Maintaining Your Professional Network
By Jim Calloway
One of the challenges in building or maintaining a law practice is the need to continually develop new clients and/or engagements. Direct face-to-face solicitation of individual clients is still a…
Cordell Parvin Blog
21 Lawyer Marketing/Client Development Principles I Wish I Had Known Years Ago
I am frequently asked why I quit practicing law to teach and coach lawyers. Many of you know this story, but I'll tell it again. I was asked to be the…
Cordell Parvin Blog
Law Firms: Why Client Development Coaching
It was 2002. That year I brought in more business to our firm than ever before. I woke up one day and realized that I was probably the best-known transportation construction…
Kogut & Wilson Blog
Rethinking the Family Law Client Intake Process
Most family law attorneys use a well-worn script for their client intake process. But do they ask the right questions? Years of experience have taught Eva Kogut that there is…
Lawyerist
Podcast #231: Creating Micro-Experiences for Your Clients, with Stephanie Everett
By Lawyerist
In this episode with Stephanie Everett, we talk about a few ways you can create micro-experiences for your clients. We cover retainers, graphics and video, and drafting briefs all as…
Cordell Parvin Blog
Lawyers: What Are You Doing If You Are Not 100% Satisfied?
A few weeks ago I taught client development to a group of lawyers. I began by asking: How many of you are 100% satisfied with the amount of business you…
Kirk Stange on Law
Your potential clients may not be calling
Many lawyers and law firms are used to potential clients reaching out to them by telephone. For this reason, they install a great telephone system in their law firm to…
Cordell Parvin Blog
Client Development: Are you making lots of effort or the right effort?
As you undoubtedly know, I love coaching lawyers and I feel fulfilled when I hear back from them about the success they've achieved and their joy in their career and…