Topic
Client Service
1,427 published works
Cordell Parvin Blog
Client Development Coaching: Give Me Lawyers with a Burning Desire to Get Better
I've started working out with a trainer again. I am working far harder and far more focused than I ever did on my own. I confess that I am amazed…
Cordell Parvin Blog
A Coaching Session with Cordell: What Was the Most Important Thing You Did to Build Your Practice?
Seth Godin posted a blog recently titled: On being discovered. In it he said something that describes my strategy and approach to developing business. Instead of hoping that people will find…
Cordell Parvin Blog
You asked me to answer this client development question
This week I am posting on how to make the sale and close the deal with new clients. Recently I was asked: What are some of the most popular client…
Cordell Parvin Blog
Client Development Coaching: I Answer the 7 Questions
A friend read my blog Tuesday: 7 Questions to Answer to Develop a Successful Client Development Coaching Program and asked me to answer the questions I posed. She said she wanted my…
Cordell Parvin Blog
7 Questions to Answer to Develop a Successful Client Development Coaching Program
I suspect that if you have not started a client development coaching program in your firm for this year, you are not likely to start one now. How about 2018?…
Cordell Parvin Blog
Relationship Building: One Key Ingredient
How many times has a more senior lawyer told you that client development is about building relationships? I heard that throughout my career and likely you have also. Maya Angelou summed…
Cordell Parvin Blog
Targeted Differentiators: One Way to Stand Out in the Crowd
Greetings from New York City. I'm here today to sit in on an all day workshop titled: FIND THE STORY BENEATH THE SURFACE. New York Editor. Donald Maass, is the presenter.…
Amazing Firms, Amazing Practices
Facing and Overcoming Law Firm Business-Development Challenges
By Gerry Riskin
I was pleased to have been invited recently to contribute my thoughts to an article by Jody Glidden, cofounder and CEO of Introhive. Introhive provides relationship intelligence automation (RIA) support to law firms…
Cordell Parvin Blog
Client Development: Have You Learned How To…?
Wow, this is my last post from San Miguel de Allende. Tomorrow I will meet with Martha from 11:00 to 1:00. Then a car will pick me up and take…
The Rainmaker Blog
Don’t Miss Our Free Training Webinar for Attorneys on Building a Great Online Reputation!
What do prospects see when they type your name into a search engine? If it’s not much, that can often be as harmful as something negative. Creating a strong online reputation…