Topic
Client Service
1,427 published works
3 Geeks and a Law Blog
Observations from the Echo Chamber of Client Development Conferences
By Greg Lambert
Image [cc] Elvin Let me start off this post by reminding everyone that I am not in Marketing, but I do consider myself aligned with the overall marketing strategies within…
Securities Compliance Sentinel
How can your clients be part of your data security program
By Joshua Horn
In order to have sound cyber-security protocols, you need to do more than just physically protecting your systems and having written supervisory programs. Specifically, you need to fully engage your…
Cordell Parvin Blog
Client Development Coaching: The Psychology
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Cordell Parvin Blog
Client Development: Start with Your Business Plan
I have written about it many times. Client development activities start with a Business Plan. I guess what surprises me is when I learn how few lawyers have one that…
Cordell Parvin Blog
Client Development: What does it take to make rain?
Do you remember this blog I posted three years ago? I think the subject is important so I'm posting it again. Suppose you asked 15 of the most successful lawyers…
Cordell Parvin Blog
4 Ways to Become the “Go To” Lawyer
Client Development and Marketing Questions: I receive many questions from lawyers about client development and marketing. I want to share a few of those questions and my answers in the…
Cordell Parvin Blog
Client Development: Identify a Problem, Offer a Solution and Give it Away
I spent a career identifying my clients' problems, offering a solution and giving it away. Lawyers I coach now ask: Weren't you afraid that clients would just accept your free…
Cordell Parvin Blog
Motivation: How to Become More Passionate About Client Development
Several years ago I coached Seattle litigator, Jodi McDougall. Jodi is one of her firm's leaders. I loved working with Jodi for many reasons. One reason is that she frequently sent…
Cordell Parvin Blog
Client Development Secret
I want to share a few ideas on "selling" your services in some posts between now and the end of the year. Would you be surprised if I told you…
Cordell Parvin Blog
Client Development: Are you fully taking advantage of this huge opportunity?
Are you fully taking advantage of the huge client development opportunity the Internet has given you? I am frequently surprised by how few lawyers are "fully" taking advantage. I was…