Topic
Client Service
1,427 published works
Cordell Parvin Blog
Client Development: I Thought of You
I receive many questions from lawyers asking how to follow up or make a contact without appearing to be too pushy. Here is something I have done. I want you…
Cordell Parvin Blog
Client Development: Ask Clients: What Would You Do. . . ?
A few years ago I read a book written by Charlene Li and Josh Bernoff: Groundswell: Winning in a World Transformed by Social Technologies. I found an interesting idea in the…
LawSites
Review: Three New Products to Help with Client Intake
My latest "Ambrogi on Tech" column for the ABA Journal looks at 3 New Products to Help with Client Intake. I review: Lexicata. Intake123. Rocket Matter Intake. Read it at…
Cordell Parvin Blog
Client Development: Stand Out Now
If you are looking to develop business you have to stand out from a very crowded legal market. Several months ago I shared some ways to do that. How to Stand…
Cordell Parvin Blog
Client Development Coaching: How One Lawyer Got the Most from It
On Monday I posted a blog about the group telephone coaching program and the video coaching program. Dallas lawyer, Shawn Tuma watched the video, did the exercises and participated in a…
Cordell Parvin Blog
One Key for Success: Hold Yourself Accountable
Do you want to be more successful with client development? If so, find a way to hold yourself accountable. Here are some suggestions. One lawyer I coach created a scoring…
Cordell Parvin Blog
Client Development: Even More Tips from a Law Firm Lawyer Who is Now In-House
Do you remember the tips I posted from a former law firm lawyer who is now in-house? If not, here was the first post: Client Development Tips: From Law Firm Lawyer…
Cordell Parvin Blog
Client Development: How Teaching High School Sunday School Helped Me
You are likely wondering how in the world teaching High School Sunday School could possibly help me with client development. I understand. When I started back in 1976, I had…
Cordell Parvin Blog
Client Development: 25 Incredibly Important Tools for Your Tool Kit
I am frequently asked by lawyers I am coaching for marketing tools for their tool kit. Here is my Top 25 list of tools I have shared with them: Your…
Cordell Parvin Blog
Client Development: Video Coaching Program Takeaways
Lisa Karczewski is an intellectual property lawyer with Fox Rothschild practicing in the firm's downtown Los Angeles office. Among other client development efforts Lisa frequently writes on the firm's Art…