Topic
Client Service
1,427 published works
Cordell Parvin Blog
Want to Increase Firm Revenue? Develop Your Next Generation of Rainmakers
I recently posted: Top 10 Ways to Really Increase Profits Per Partner.I want to expand on what I suggested. Every law firm wants to increase revenue and profitability. Many do…
Cordell Parvin Blog
What is biggest change in client development?
I was recently asked what is the biggest change in client development. No doubt the biggest change is the internet. But, clients have also changed. They are no longer local…
The Rainmaker Blog
Reconnect with Your Top Clients & the Rewards Will Follow
Many of us are so busy trying to find new leads that we forget about the best source - our past clients. But there is new business from old contacts…
Cordell Parvin Blog
What are top 5 legal issues your clients will face in 2013?
I recently read Seth Godin's blog: Learning how to see. In the blog, Godin writes: When everyone has the same Mac and the same internet, the difference between hackneyed graphic…
The Rainmaker Blog
Tips on Gathering Client Testimonials
We always keep track of the questions we get from attorneys are our Rainmaker Retreat two-day law firm marketing intensive. First, it gives me an opportunity to stay current on the…
Cordell Parvin Blog
Want to make rain? Practice, Practice, Practice
A lawyer I coach asked me what was the most important client development skill I worked on to perfect. I did not hesitate, answering: Presentation skills I know I attracted…
Legal Marketing Blog
Legal Business Development: Find a Way to Contribute
By Paula Black
Anyone who has heard me speak knows that I believe EVERY lawyer in a firm should contribute to the business development efforts of his or her firm... in SOME way.…
Cordell Parvin Blog
Fifty Shades of Grey: Client Development Lessons
I know. You saw the title and thought: "This guy has really gone off the deep end this time." Believe me, I understand your skepticism. But, bear with me, the…
Business and Commercial
Some insight into the value of great client service
By Patrick Lamb
I received an email from Michael Rynowecer of BTI Consulting which provided an interesting insight. There has been a number of reports about large law firms losing market share and…
Cordell Parvin Blog
10 Reasons Your Client Development Efforts May Not be Working
Yesterday I referenced the Wall Street Journal Blog: Law-Firm Partners Face Layoffs. I wrote that the only security in private practice is to have clients. You know that and you…