Topic
Client Service
1,427 published works
Cordell Parvin Blog
2013 Partners Face Layoffs: 4 Ways to Build Your Practice and Security
Recently the Wall Street Journal Law Blog Posted: Law-Firm Partners Face Layoffs The blog included a quote from a former partner: "You're only as secure as the amount of money you…
Cordell Parvin Blog
Why group component in client development coaching?
It's January and your firm is starting new initiatives. If you have never had a client development coaching program, I encourage you to try it. If you know anything about…
Cordell Parvin Blog
Adding Value in a Personal Way
Sometimes you build relationships with potential clients before they even know you practice law. Several lawyers I coach have met potential clients on the sidelines of a soccer field or…
Cordell Parvin Blog
Practical Tips for Using the IPad for Client Development
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Cordell Parvin Blog
You Can’t Find Time for Client Development?
I can't count how many times I have heard: "Cordell, I haven't been able to find time for client development. I am too busy with billable work." Do you REALLY…
Cordell Parvin Blog
Want to Get the Most Out of Client Development Coaching?
Do you want to get the most out of client development coaching? I tell lawyers I coach that one way to get the most from our coaching session is prepare…
Cordell Parvin Blog
Do Your Clients Care About Your Coffee?
Compared to the quality of your legal work and your client service, your coffee is a really small thing, right? Even if it is a small thing, every interaction with…
Cordell Parvin Blog
Networking For Client Development: Right Events and Do it Well
Recently I read an Entrepreneur Magazine article: 7 Key Habits of Super Networkers. It caused me to wonder if networking really works for lawyers. What do you think? Is networking a…
Cordell Parvin Blog
One Client Development Action Every Young Lawyer Can Take
Are you a young lawyer? If not, you are bound to either have young lawyers in your firm or know young lawyers in your community. Here is a very simple…
Cordell Parvin Blog
In a Tough Market: Create Raving Fans
I recently saw a video: Consultant: Law Firm Revenues & Profits Dropping, Layoffs Ahead. It is not an upbeat video for lawyers or law firms. If the consultant is right,…