Topic
Client Communication
250 published works
Social Security Disability Lawyer Blog
Notable articles from the Blogs of Note
By Gordon Gates
There have been several notable articles recently from the Social Security disability "Blogs of Note" listed on the sidebar of this blog. At the Colorado Social Security Disability Law blog, Colorado Springs…
Austin Criminal Defense Lawyer
Client Communication
From Matt Hoffman’s 10 New Rules of Legal Marketing: "My lawyer can beat up your lawyer" isn't a marketing strategy. "My lawyer will call me back before yours will" is.…
Legal Marketing Blog
Don’t Be a Marketing Sinner
By Tom Kane
It is important, particularly in the current, dismal economic climate to communicate well, especially with clients. Our message needs to be clearly, concisely and competently conveyed (how about that alliteration, huh? -…
Legal Ease Blog
Do Something! Take the Test – Is Your Message Clear?
When someone asks you, "What do you do?" what is your response? Are you sure that you're being understood? I went through law school and I've been practicing law for…
Law Practice Tips
Dealing with the Emotional Client
By Jim Calloway
Lawyers deal with lots of emotional people. Let's face it. If it is not worth getting excited about, it is probably not worth hiring a lawyer to handle. It can…
Legal Profession Blog
Wald on Client Communications, the Model Rules’ Concept, and Making It a Dialog
Eli Wald (Denver) has posted to SSRN his article, Taking Attorney-Client Communications (and therefore Clients) Seriously. It is also in 42 University of San Francisco Law Review 747 (2008). Here…
Legal Marketing Blog
Dont B 2 Casual w/ Ur Mktg Comms!
By Tom Kane
Whether you are sending an email message from your Blackberry or desktop, don’t be too clever when it comes to business development communications with clients, referral sources or prospects. Leave such…
Legal Marketing Blog
How Do You Keep Clients Informed?
By Tom Kane
A few years ago, I met a lawyer who sat on the grievance committee (Committee on Professional Standards, Appellate Divsion, New York State Supreme Court). She informed me that 80% of the…
Cam Law
“Write for Clients” focuses on business writing for busy professionals
"Write for Clients" offers quality, client-focused business writing to help build successful business relationships. Write for Clients focuses on client communications including: - Websites - Blogs - Newsletters - Articles…
Legal Marketing Blog
Is Voicemail Helping or Hurting Your Marketing?
By Tom Kane
I’ve talked about voicemail in the past regarding issues like having your office phone answered by a human (here and here) and tips on leaving a voicemail message. Tom Collins…