Topic
Client Relations
1,407 published works
Legal Marketing Blog
Vacation Resolution: Fire That Difficult Client…or Not!
By Tom Kane
Now that you are back from vacation, refreshed, focused and feisty; it is time to consider firing that bad client. There are any number of reasons to fire a client.…
Amazing Firms, Amazing Practices
July Issue of Edge International Communiqué Available Online
By Gerry Riskin
The July issue of Edge International Communiqué (EIC) has now been posted on the Edge International website. Sean Larkan leads off this issue with “Building Trust: The Inviolable Rule." He reminds us that "we sometimes forget how much…
Legal Marketing Blog
Cross-Selling: A Goal, but Very Difficult
By Tom Kane
Why is it difficult? First, because many corporate clients do not want to put all their eggs on one basket. For political, financial and/or relationship reasons they want to spread…
Marketing Brain Fodder
Will Your Clients Stick With You Through Thick And Thin?
A little over a decade ago a small technology start-up was out of money, and about to give up. But a professional service group showed the entrepreneurs a way to…
The Rainmaker Blog
The 4 Truths Every Attorney Needs to Know About Referrals
At The Rainmaker Institute, we specialize in helping legal practitioners generate more revenue and increase the quality and quantity of their referrals. One of the things attorneys most frequently ask…
Cordell Parvin Blog
The Go To Lawyer: Why it is important to become one
I have written about it many times here, including most recently last September when I posted: Are You Helping Your Young Lawyers Become Artisans or Virtuosos? Most clients want to…
Legal Profession Blog
Multiple Requirements Imposed
A single justice of the Maine Supreme Judicial Court has imposed a laundry list of requirements on an attorney based on complaints in two matters.[Client] Artkop alleged that Attorney Lavi…
Zen and the Art of Legal Networking
Two Ways to Make Social Media Work for You
Although social media has been around for a while (and isn't going anywhere), there's still this idea in the legal industry and even among many legal marketers that it's a…
Other
LMA ’16 – Goals, Metrics, Results: General Counsel Panel
It's time for many people's favorite LMA panel: What are those general counsels thinking? This year the focus was on providing higher value in your client conversations—an important discussion given that…
Securities Compliance Sentinel
Why A Free Dinner Is Never Really Free
By Joshua Horn
The SEC recently charged four investment advisors who allegedly used free dinners to entice older clients to their firm. At these dinners, these individuals allegedly provided fraudulent marketing materials to…