Topic
Client Relations
1,407 published works
Real Lawyers Have Blogs
Do you really want prospective clients to visit your law firm website?
Reading a post this morning from Attorney and law practice consultant, Lee Rosen (@leerosen), on how to get perspective clients to visit your website, I wondered why law firms get…
Cordell Parvin Blog
Clients: Make yours “Raving Fans”
Are your clients "Raving Fans?" Based on surveys, corporate counsel are increasingly dissatisfied with their outside law firms. Their complaints are not about the hourly rates. Instead, they are dissatisfied…
Cordell Parvin Blog
Travel: My Latest Lesson Learned
In law, we have ethical rules on how we many handle a client's funds. Among many things those funds may not be co-mingled with the lawyer's funds. What would you…
Cordell Parvin Blog
Client Development: Holiday Gift Idea
Back in 2011, I wrote about a lawyer who came up with a unique holiday gift idea. I wanted to share the post with you again with some additional thoughts.…
MS Litigation Review & Commentary
But I Did Stay At a Holiday Inn Express Last Night
Last week I talked about the over-involved client. And then, there is the client who reminds you of this guy: https://www.youtube.com/watch?v=l8Ah8WTL2i8 This is how lawyers sometimes feel when non-lawyer clients…
MS Litigation Review & Commentary
The Problem of the Over-involved Client
Judge Primeaux had this post last week titled "What You Get to Decide as Attorney." The post examined who gets to decide what in litigation: the lawyer, or the client.…
Illinois Workers Compensation Law Blog
A Low Ball Settlement Offer Then Nothing. For Over A Year.
By Mike Helfand
Sometimes I worry that I'll run out of things to write about. Then readers share their crazy stories that typically involve terrible acts by their attorney, and I have the…
The Rainmaker Blog
3 Steps Law Firms Can Take to Cut Client Losses
Even the most successful law firms suffer client losses. There will always be a few clients who go away for very good reasons, but what about those clients that go…
Legal Marketing Blog
Send a Thanksgiving Day Card!
By Tom Kane
It isn’t too late to send a Thanksgiving Day card, at least to key clients. Why? As I have commented before, it has several benefits: Avoids religious connotations for those…
Zen and the Art of Legal Networking
“What is Stopping Our Teams From Changing?” In-House Counsel Ask at LMA Tech Conference
If you're a regular reader of Zen, you'll know that I love in-house counsel panels. During the recent Legal Marketing Association's Technology Conference, we had one of the best in-house…