Topic
Client Service
1,425 published works
Legal Ease Blog
Poor Client Service is Easy to Find
Recently, attorney Leanna Hamill related the following tale about bad client experience: I'm having the rather unfortunate experience of having to interview and select realtors to sell my dad's house…
Real Lawyers Have Blogs
Webinar tomorrow on using Twitter to expand blog’s reach
There's still time for LexBlog clients to sign up for tomorrow's webinar on how to use Twitter for client development and to expand your blog's reach. The webinar - held…
Business and Commercial
Our We Diverting Focus On Our Clients?
By Patrick Lamb
I've mentioned my friend Dan Hull any number of times in my posts. He is thoughtful, an extraordinary writer and someone who shares my passion for providing great service to…
Cordell Parvin Blog
Making Time to Write for Success
When I was a young lawyer, I made time on Saturday and Sunday mornings from 6:00 to 9:00 to write articles for client development. I also worked on client development…
Business of Law
Real Client Service? It is an issue of organizational DNA.
By Patrick Lamb
Another great post by Dan Hull at What About Clients?, this one on Ease Of Use Services. Dan begins with a pet peeve I share, the way the gap between…
Legal Ease Blog
Are you brave enough to let your clients set your fees?
By Allison Johs
The April/May 2009 Law Practice magazine, a publication of the American Bar Association, focuses on innovation. "Running Ahead of the Pack: Trailblazers in the Law Firm World," by Steven Taylor, profiles law firms taking…
Real Lawyers Have Blogs
LexBlog Client Webinar on RSS tomorrow
The next installment of LexBlog's Client Webinar Series is tomorrow, April 16, on the topic of The Effective Use of RSS for Client Development, at 12 p.m. ET/ 9 a.m.…
Real Lawyers Have Blogs
Upcoming LexBlog Webinar on Using RSS for Client Development
The next installment in our monthly Client Webinar Series is just a week away. This month's topic: The Effective Use of RSS for Client Development. The webinar - held exclusively…
Legal Marketing Blog
Will Clients Gain From Cutting Lawyers and Staff?
By Tom Kane
According to general counsel Paul Newton of Bupa, the large U.K. based international health insurance company with 8 million customers in 190 countries, “some of these savings have got to…
Zen and the Art of Legal Networking
To Tweet or Not to Tweet? Why Lawyers Should Pay Attention to Twitter
Last week, Tanya Prinz, a legal marketer on Twitter, wondered whether an attorney's time is better spent on current client development than on exploring social media. With thirty to forty…