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Client Service

1,425 published works

  1. Law Practice Tips

    Top 10 Ways To Get Fired By Your Lawyer

    By Jim Calloway

    Top 10 Ways To Get Fired By Your Lawyer is from Des Moines, Iowa attorney Brett J. Trout on his BlawgIT site. OK, it is only March, but in my…

  2. Real Lawyers Have Blogs

    LexBlog is hiring : Director of Client Services

    By Kevin O'Keefe

    LexBlog, powered by its unwavering commitment to the creation of raving fans of its work, offers talented and motivated people the opportunity to do the best work of their lives…

  3. Cordell Parvin Blog

    Client Development/Marketing Webcasts

    By Cordell Parvin

    The interest in our March 11, 2009 Associate Client Development webcast is overwhelming. As a result, we have doubled the number of phone lines so more law firms can participate.…

  4. Cordell Parvin Blog

    Client Development Webinar for Associates

    By Cordell Parvin

    I keep reading about associates and young partners being laid off from firms during our down economy. To have security, lawyers need to secure, retain and expand relationships with clients.…

  5. Business and Commercial

    Seller Must Adapt To Buyer

    By Patrick Lamb

    Just a few days ago, I posted You Must Understand Their Expectations Before You Can Meet Them, the latest is a long line of posts in which I articulate my…

  6. Business of Law

    Dan Hull Podcast Full of Great Insights

    By Patrick Lamb

    My friend Dan Hull of Hull McGuire and author of What About Clients? is interviewed by "Charon QC" in a podcast covering a wide range of topics.  Dan offers insights…

  7. Business and Commercial

    You Must Understand Their Expectations Before You Can Meet Them

    By Patrick Lamb

    The title comes from a line by Matt Homann is his post, Ten Rules of Rainmaking.  The line reminded me of a retreat I attended once that was led by…

  8. Real Lawyers Have Blogs

    A law consultant’s take on blogging and client development

    By Lisa Kennelly

    In today's economy, everyone is trying to find ways to develop business while keeping an eye on the bottom line. That includes lawyers, of course, and new LexBlog client Cordell Parvin…

  9. Business of Law

    Example of Great Client Service

    By Patrick Lamb

    Last evening, Valorem had an open house to celebrate our first anniversary.  I had opposed the idea of the party and was persuaded by my partners that it was the…

  10. Business and Commercial

    How Do Big Law Firms Teach This?

    By Patrick Lamb

    What About Clients? periodically reviews its 12 Rules of Client Service.   Rule 10 is one of the most nuanced.  From today's WAC?: Rule 10: Be Accurate, Thorough and Timely--But Not…