Topic
Client Service
1,427 published works
Solo Practice University Blog
What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here, Part 2 here, Part 3 here, Part 4 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal…
Solo Practice University Blog
What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here, Part 2 here, Part 3 here, Part 4 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal…
Cordell Parvin Blog
Client Development: Where to Start
I was once asked to speak to newly promoted partners in an entrepreneurial law firm. Those new partners were expected to generate their own business over time. I started by…
Solo Practice University Blog
What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 4 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here, Part 2 here, and Part 3 here.) Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations…
Kirk Stange on Law
Establishing an after-hour call rotation
In a previous blog entry, I talked about the importance of having your law firm available 24/7. The reality is that clients and potential clients often have imminent needs after-hours.…
Cordell Parvin Blog
Law Firm Leaders: Want to create a client development “buzz” in your firm?
Law firms that create a "buzz" about client development find their lawyers are energized to attract, retain and expand relationships with clients. I know because I have witnessed it in…
Cordell Parvin Blog
Client Development: The Power of “Not Yet”
Over the years I have come up with a strong opinion. It is Client Development is not rocket science. If I am right, why are lawyers not just doing it?…
Solo Practice University Blog
What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 3 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here and Part 2 here.) Jarred and I have recorded six free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in…
Bar Bytes Blog
Story Time: Intake is an Important Part of Your PR
By Karen Korr
"Every entrepreneur knows that first impressions are important, but you may not know just how little time you have to actually make one. Within the first seven seconds of meeting, people…
Cordell Parvin Blog
Client Development Coaching: Questions I asked during a coaching session
I will not have coached most of you reading this blog post. Likely, most of you reading this will never have a coach. If you want to coach yourself and…