Topic
Client Service
1,427 published works
Cordell Parvin Blog
2016: Top 10 Most Popular Blog Posts
At the end of each year I post the Top 10 Blog Posts based on views. As in some previous years, posts done earlier than 2016 made the list. 10.…
Wills, Trusts & Estates Prof Blog
How to Retain Your Clients’ Heirs
Generation shifting and wealth transferring can allow for major business building opportunities. Not only does expertise in this area help ensure your clients retain more wealth, but it also can…
Cordell Parvin Blog
Client Development: How to Use What You Enjoy Doing Outside Work
A lawyer I coached this past year sent me a link to some recognition she received from LexBlog: Energy Law Today Writes with Interest and Gets Positive Feedback. Melissa Lyon writes…
The Trademark Blog
Your LinkedIn Endorsements May Get You In Trouble
I recently became aware of this opinion of the Ohio Board of Professional Conduct regarding "Client Testimonials in Lawyer Advertising and Online Services" It suggests that lawyers have an obligation…
Zen and the Art of Legal Networking
7 Ways Lawyers Can Build More Engagement Over the Holidays
Has everyone got their "fa la la" on yet? While the holidays are often a mad rush for all of us, it seems that this year especially, everyone is behind…
Business and Commercial
Energy Law Today writes with interest and gets positive feedback
When Melissa Lyon worked with client development coach Cordell Parvin this year, he gave her what she considers a key piece of advice: use her own interest as a starting…
Cordell Parvin Blog
Client Development Coaching: 7 Critical Steps to Creating a Successful Program
In January, I will start my 13th year of client development coaching. I've worked with 100s of incredibly motivated lawyers in the US and Canada. Many of you are subscribers.…
Legal Marketing Blog
Does “Market of One” Approach Make Sense?
By Tom Kane
Ran across The BTI Consulting Group’s concept of “Targeting Clients with a Market of One Approach.” Their “market-of-one” approach does not mean you only market to one client. Obviously, starvation…
In Search of Great Customer Experiences
Valorem Honored to be Named to 2017 BTI Consulting Client Service A-Team
By Patrick Lamb
My Valorem colleagues and I are honored to have been named to the 2017 BTI Client Service A-Team. This is our fifth consecutive year to have been named to…
Cordell Parvin Blog
15 Thoughtful Things You Can Do For Clients When You Are Busy
I coach busy lawyers. I was busy when I practiced law so I know the challenge. When I was busy, I always went to my list of small things I…