Topic
Client Service
1,427 published works
Real Lawyers Have Blogs
Top 10 in Law Blogs: May 6, 2013
Before we jump into today's roundup, I want to note it was a busy day on LXBN TV as we have three new videos up: Maryanne Stanganelli on Google Street…
Cordell Parvin Blog
Sundance, If You Want to Make Rain: Stop Doing This
Several years ago, I coached two lawyers. I will call them Robert LeRoy Parker (Butch Cassidy) and Harry Longabaugh (The Sundance Kid). They are with the same firm, in the…
The Rainmaker Blog
How to Implement a System for Converting Leads and Retaining Clients
Do you have the right system in place for converting leads into clients, and then from paying clients into staying clients? If the answer is no, you’re not alone. Many…
Business of Law
Collaborating with Branded Networks Presents a Number of Opportunities for Lawyers—Stephanie Kimbro
Building a deep and work-producing base of clients isn't easy, particularly for solo lawyers and smaller law firms. It isn't impossible though, and the process is made even easier by…
The Legal Watercooler
Buying Legal Services is Like Buying a New Record
Prof. David Wilkins, Director, Program on the Legal Profession, Harvard Law School, is on stage right now. He just made a great analogy about the purchasing of legal services that just…
Cordell Parvin Blog
Have You Asked Your Clients How You Can Better Serve Them?
Have you asked your clients how you can better serve them? If so, what did you do with what you learned? Early in my career I learned that my contractor…
Cordell Parvin Blog
16 Things I Tell Associate Lawyers I Coach
I love coaching associates. Why? Put simply, associates are eager to learn and open to new ideas. Here are 16 things I tell them. If I coached you when you…
Cordell Parvin Blog
Client Development: Find a Way to Stand Out in the Crowd
Yesterday I wrote Want to get ahead? Try this. It was about making "giving" a client development strategy. I want to tell you a story about giving. I have shared…
Cordell Parvin Blog
Want to get ahead? Try this
Is Giving the Secret to Getting Ahead? If you are a regular reader, you likely know I believe it is. I have written many times that one key to client development…
Cordell Parvin Blog
Want to get clients to a breakfast presentation? Try this
Does your law firm occasionally do breakfast presentations for clients and/or potential clients? If you want them to show up, you must present a timely topic, but I believe there…