Topic
Client Service
1,427 published works
The Rainmaker Blog
Law Firm Marketing: Take a Systematic Approach for Converting Leads into Clients
Do you have the right system in place for converting leads into clients, and then from paying clients into staying clients? If the answer is no, you’re not alone. Many…
Cordell Parvin Blog
Sure Way to Get Better at Client Development: Create a Group to Make Client Development a Habit
Lately I have enjoyed coaching lawyers from different parts of the country who have come to Dallas on Friday for individual coaching, dinner and a group teaching session on Saturday.…
Law People
The Touchy, Feely Side of Successful Client Service
By Ronda Muir
The words being thrown around were trust, intimacy, empathy, vulnerability, honesty, transparency, communication, emotional intelligence, teamwork, forgiveness, feedback, collaboration, connectedness, courage, relationship-building. It would be understandable if you thought that…
Cordell Parvin Blog
My Best Client Development Tip For Associates: Learn to Think Like a Client
When I ask lawyers I have finished coaching "what is the one thing you wish you could have done differently before the coaching program," their answer is always the same.…
Legal Ease Blog
Testimonials for Law Firms
By Allison Johs
My most recent column on Slaw appeared earlier this week, discussing what makes a good law firm testimonial. Coincidentally, on the same date, fellow consultant Ed Poll's LawBiz Tips Ezine…
Cordell Parvin Blog
How to Get Business – An In-House Lawyer’s View
Several years ago I read a fascinating Blog. It was In-House Rants-The Frustrated In-House Lawyer Blog. The entry I pulled up was How to Get Business Part 1. I am…
Cordell Parvin Blog
A Friday Coaching Session with Cordell: How Do You Get to the Key Decision Makers?
While waiting to catch a plane, a firm partner asked me some questions and my thoughts on each question. His first question was: How do you get to the potential…
Real Lawyers Have Blogs
ABA Survey shows blogs a leading form of client development
The number one way that people find a lawyer per a survey conducted by the American Bar Association (ABA) Standing Committee on the Delivery of Legal Services should come as…
Real Lawyers Have Blogs
Best in Law Blogs : The LexBlog Network : March 22, 2011
Blogging is all about writing to one's audience. In legal blogging, two of the biggest audiences are fellow lawyers and the author's desired clients. Sometimes those two are one in the…
Zen and the Art of Legal Networking
Five Hot Tips for Client and Business Development
During our recent 2011 Asia Pacific Regional Meeting in Hanoi, I gave a presentation on five hot tips for client and business development. These are all things that are familiar…