Topic
Client Service
1,427 published works
Cordell Parvin Blog
The Why and How of Client Development Coaching
Do you work out? You know it is important to exercise and be physically fit. Have you ever had a fitness trainer assist you? If you have I am willing…
Dewey B Strategic
Practice Innovations March Issue: AI and Lawyer Skill Fade, Value calculations, “The Big Four” in Law, Back office AI, Legal Education Innovation, Client Collaboration
By Jean O'Grady
The March issue of Thomson Reuters Practice Innovations has been released. This issue focuses on AI's impact on the business and practice of law, transformation of legal education and the…
Global IP & Technology Law Blog
IP&T Practice Group Chair Selected as Client Service All-Star
We'd like to congratulate David Elkins, Practice Group Leader of Squire Patton Boggs' Intellectual Property & Technology practice, for being selected by BTI Consulting Group as a 2018 Client Service All…
The Rainmaker Blog
6 Tips for Creating a Client Retention Culture at Your Law Firm
If you have been practicing law for awhile, you know that there are some reasons clients leave that you can do nothing about. Some may leave you for a competitor.…
Legal Marketing Blog
Does Your Law Firm Marketing Keep The Wrong Clients Away?
Everyone knows that the purpose of marketing your law practice is bringing in new clients… right? Well, yes. But that’s only part of the story. In fact, it’s just as…
Zen and the Art of Legal Networking
It’s Always Time for Client & New Business Development
Today, you're in for a treat, as I'm bringing you a post from ILN marketer, Jennifer Smuts. Jenn is with the ILN's member firm in Delaware, Connolly Gallagher, where she…
Cordell Parvin Blog
Lawyer Marketing and Client Development: It’s Not Rocket Science
Over the years when I mentored and later coached lawyers, many thought it was way too complicated to attract and retain clients, so they never got started. While there are…
LawSites
Lexicata Rolls Out Major Update to its Client Intake Platform
[gallery type="thumbnails" link="file" size="full" columns="2" ids="16870,16872"] Lexicata, the cloud-based client-intake and CRM (client relationship management) system for lawyers, is today releasing a major update, with new features, enhanced usability on…
Cordell Parvin Blog
A Short, Concise Client Development Tip
Most clients assume you have the legal skills necessary to handle their matter. In surveys they say they are less are less concerned about your legal skills, your billable rate…
Cordell Parvin Blog
Key Client Development Tip: You Have to Be Curious to Create Your Own Opportunities
When I practiced law, I was asked by our HR director, what attributes I looked for in associates. I think he assumed honesty and integrity and expected beyond that I…